Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
Sort by |
Showing 271-280 of 1,564 reviews
Aug 17, 2024
Reviewer name: Chunky B
1 out of 5 stars
1 out of 5 stars review

Great at first, but not for long.

Fails over time. I have had this mattress for about a year and we are in the market for a new one. This mattress was great for about 6 months and then began breaking down to the point where I wake up in pain almost every morning. I contacted the local store I bought it from and they said I have owned it for too long for them to do anything so I would not really call that 100% satisfaction guarantee. It would probably be great for a guest bedroom or something that is not used daily.

Helpful?2KZ9C46TI1Q813583219214
May 15, 2022
Reviewer name: Ruth191
1 out of 5 stars
1 out of 5 stars review

This Mattress is Crap!

First it did not raise to 12" . Almost 11". The mattress is super soft and it sucks you into it. When you try to get out it bottoms out to the frame. It's the most uncomfortable mattress to sleep on. Sam's should be ashamed to produce this type of product. It's true, you get what you pay for as we thought we would try it out as we bought another brand similar to this and it lasted about 6 years and was very comfortable but that was not the case with this one. Don't waste your time taking this one home because you will be returning it. I hope they let us return it!

Helpful?2KZ9C46TI1Q813583219214
Oct 15, 2024
Reviewer name: Froggy44
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Bettthan a Sleep Number bed

We bought two of the XL Twin Firm mattresses. Before this purchase we had a sleep number bed. After20 years I still tossed and turned all night. With these new mattresses I placed a 1inch memory foam topper on them. I no longer toss and turn at night. So very comfortable on these mattresses. They came rolled and vacuum sealed in individual boxes. Never would have thought they would be this amazing. So glad we got them. Don't miss the sleep number at at.

Helpful?2KZ9C46TI1Q813583219214
Feb 20, 2024
Reviewer name: Lieutenant Wolfe
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great price and quality

First new mattress in 20 years. Would give five stars but I have no reference for what a five star mattress would be. But I love this one. I would buy again. We mattress shopped locally first and decided to order this, due to the way better price and figured we would have to give up some quality. This mattress feels as nice as the $950 one at the store. We’ve slept very soundly without disturbing each other when one of us rolls over in our sleep. Very happy so far!

Helpful?2KZ9C46TI1Q813583219214
Sep 23, 2024
Reviewer name: Honest K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Slept like I was floating on a Cloud!

Convenient to purchase and quick to set up. Extremely comfortable and has great support for your entire body. Would recommend if you are looking for an inexpensive but high quality mattress that you don't need a pickup to transport. Loved the convenience of the bed in a box and being able to carry it up a narrow staircase.

Helpful?2KZ9C46TI1Q813583219214
Jul 11, 2021
Reviewer name: Andrew
3 out of 5 stars
3 out of 5 stars review

Ok

Bed is really comfortable unfortunately it was deformed. Like other reviews, the end of the bed failed to to inflate to full capacity. Looks odd and also the top moves around when getting up. I’m contemplating returning but this would be the second bed in a box I return. Not sure it’s worth the hassle.

Helpful?2KZ9C46TI1Q813583219214
Nov 28, 2022
Reviewer name: Gina
5 out of 5 stars
5 out of 5 stars review

Hotel Premiere Queen Mattress

If you’re looking for quality sleep don’t hesitate to order this mattress. This review might be a bit premature as I’ve had the mattress less than a week, but I am impressed!! I will update my review if warranted but for now this mattress is 4 layers of pure heaven! Cool to the touch, very comfortable and fit on my existing box spring.

Helpful?2KZ9C46TI1Q813583219214
May 30, 2026
Reviewer name: anonymous
2 out of 5 stars
2 out of 5 stars review

best for guest room

Pros: very cooling, very comfortable. a medium feels more like a plush so that was a nice surprise. good proce point. Cons: only lasts about 1.5 years before body impressions are so deep it kills your back. and this eas rotating the mattress religiously every other month. but for 499 it was worth trying to see how it worked. would probably be auited best for a guest room where it wouldnt get everyday use.

Helpful?2KZ9C46TI1Q813583219214
Dec 17, 2023
Reviewer name: Courtney
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great mattress

This mattress is really nice! I love how easy set up was. It is comfortable I would say it is soft but firm. The only negative for us was the smell it has a strong chemical smell out of the box that has been hard to get rid of. But we left the window open so it can air out. As far as price & quality this has been a great purchase for us.

Helpful?2KZ9C46TI1Q813583219214
Mar 17, 2025
Reviewer name: Jaybird
2 out of 5 stars
2 out of 5 stars review

Not A Good Fit

King mattress purchased via pickup at local Sam's Club. First the box weight is about 80 pounds. The Sam's associate brought it out on a flat cart and didn't even attempt to load it in my truck. Never offered to help even as I stuggled to lift in the back of my truck. Got the mattress home and removed from box. Removed the plastic. I let it expand for 72 hours. It seem the cover is bigger than foam. When we put it on the bed the cover bunched up and was very loose.

Helpful?2KZ9C46TI1Q813583219214
reply from Member's Mark Team

We apologize for the issues you're experiencing with your mattress and cover, Jaybird. We'd like to assist you further, please contact Member Support at (888) 301-0332.