Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,402 ratings1,538 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (127)
  5. 1 star8% (274)

Member photos

  • +79 images
Sort by |
Showing 231-240 of 1,538 reviews
Mar 15, 2022
Neat
5 out of 5 stars review

Verified Purchase

Member Mark Hotel Premier Collection mattress

I am completely satisfied with the quality of this product. I purchased the queen size 12”, the height is prefect. This mattress Is comfortable, firmness is great for a perfect night sleep. I would recommend this product to my friends and family!

Helpful?3EZQ70BELA8J13583219214
Oct 20, 2024
Diana R
5 out of 5 stars review

Verified Purchase

Love my mattress!!

It is really good! I loved my bed, I guess I should’ve chose the firm one, medium is still too soft for me but I’m still enjoying it! I did my research and it’s good for my lower back and it has been! Queen size is perfect too.

Helpful?3EZQ70BELA8J13583219214
Dec 11, 2022
Sara
2 out of 5 stars review

Verified Purchase

Meh

For what this mattress costs, I expected to be able to sit in the bed with my daughter without sinking to the bottom. I can hardly get out of the bed when I sit in it with her. Wouldn't recommend.

Helpful?3EZQ70BELA8J13583219214
reply from Member's Mark

We are sorry to learn about your experience with this mattress, Sara. Please know that all Member's Mark items come with a 100% Satisfaction Guarantee and can be returned at any time. Please contact Member Support at (888) 301-0332 if you need any assistance.

Jun 12, 2026
anonymous
1 out of 5 stars review

Ouch

A little disappointed in this mattress as we bought it for our primary bedroom I was hoping to get a good quality product and I feel like this one you kind of go through mattress. not sleeping well but I’ll give it more time.

Helpful?3EZQ70BELA8J13583219214
Dec 15, 2025
RODERICK
1 out of 5 stars review

poor quality

after 3 uses the mattress got a big crease/fold in it despite it being on a solid floor. junk product but what do you expect from a 350 dollar mattress.

Helpful?3EZQ70BELA8J13583219214
Mar 23, 2026
David
5 out of 5 stars review

ultrasoft king size members mark mattress

This mattress is amazing!!! affordable and comparable to a very expensive mattress. I slept the best I've slept in years last night! highly recommend this mattress!

Helpful?3EZQ70BELA8J13583219214
Jun 15, 2026
MountainMama
5 out of 5 stars review

I love where I sleep!

Very comfortable mattress, especially for the price. It provides good support without feeling too firm, and I’ve been sleeping better since purchasing it. Great value and quality compared to more expensive brands.

Helpful?3EZQ70BELA8J13583219214
Dec 31, 2025
Joe
1 out of 5 stars review

I bought a firm and and it has no support.

Worst mattress I’ve ever had. I bought a firm and it has almost no support. I’m about 175 lb 5’11”. Previously I’ve had 13 inch zinus eurotop hybrid which was super supportive for about 5 years I’ve slept on better mattresss at youth hostels.

Helpful?3EZQ70BELA8J13583219214
Jun 12, 2026
anonymous
5 out of 5 stars review

Amazing quality

Just amazing. Its exactly what I was looking for. I got the “Medium” version and oh my goodness its so soft and just super relaxing. I reccomend for side sleepers

Helpful?3EZQ70BELA8J13583219214
Dec 10, 2023
DOYLE
5 out of 5 stars review

Verified Purchase

My Comfort Zone!!!

I had a 5k high end name brand mattress I’d been sleeping on for years and then for the last few months I found I could not get comfortable on it no matter how I turned. I had slept on a full size of this mattress while recuperating from hip surgery and had found it extremely comfortable! So I decided to replace my expensive mattress for this one. Extremely smart decision! It is so comfortable! I do not have to constantly reposition.

Helpful?3EZQ70BELA8J13583219214