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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 1,231-1,240 of 1,507 reviews
Dec 18, 2021
JLee
2 out of 5 stars review

If you love memory foam, this is your dream bed

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

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Jul 9, 2023
SourabhPandit
1 out of 5 stars review

Wrong description - Back pain likely for most ppl

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

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reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 10, 2022
Mel Wins
5 out of 5 stars review

We love it!

My husband loved this mattress instantly. Going from an innerspring mattress to a foam one was a little more difficult for me. It took a couple of weeks for me to really like it. Now we both love the mattress so much, we went ahead and bought one for our RV.

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Jun 19, 2022
Toyia
1 out of 5 stars review

member mark hotel mattress

This product really is making me physically sick the chemical scents that’s coming through gives me migraines and the mattress is not comfortable at all. I have back problems and I wake up sore everytime. Haven’t had a restful sleep unless I take sleeping meds.

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Dec 29, 2023
Lee
2 out of 5 stars review

So hot!

The biggest problem I have is this mattress does not cool at all. I bought this in summer and itwas hot. I thought it might be nice in winter, but I am still waking up sweating horrendously. Also the mattress is quite soft and trying to turn to my side I feel like im trapped in a giant marshmellow. I really wanted to live this mattress, but this mattress was a great let down.

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Sep 6, 2021
cvec
5 out of 5 stars review

Great for the price

Rating this 5 stars because for the price it can’t be beat. We had this delivered, and the box it came in was bulky and hard to maneuver. Purchasing in store it came nicely packaged with little roller wheels- I wish we would have just picked it up instead of having it delivered. Like others have said, it’s a really soft mattress. I like it more firm, but I’m happy with it and my partner really loves it. If you don’t like a soft mattress, this isn’t the bed for you. Set up was easy and it was able to be slept on after “raising” for about 6 hours. Moral of the story- for the price I would absolutely purchase again.

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Feb 5, 2022
college girl
3 out of 5 stars review

comfortable but not durable

Purchased because had good reviews. It was very comfortable but was concerned as a lump started to develop. I have had a Foam mattress before and not had this issue. I had to return it because it was starting to bother me. Spend the extra money on a Serta. You do bring it back to return it.

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Nov 14, 2024
Javajunkie
5 out of 5 stars review

Can a simple mattress change your life?

I have found that Buying a mattress is not as easy as buying groceries. If you go to a furniture or mattress store. You CANNOT simply buy it and take it (even if you have a truck). You Have To "Order" it. Then, they will deliver it. The DELIVERY Is NOT Free! Anyway, This mattress. Comes in a box?? You have to carefullu roll it out. It expands to an impressive thickness. If you've been slepping on a bad bed. This will seem like HEAVEN! It did for me. I sleep Better now!

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Feb 27, 2021
Lenhogger
5 out of 5 stars review

Back Saver

Slept on this mattress for a month now and I dont wake up with sore back anymore. Its probably more that its gel memory foam since Ive slept on everything else with same back issues for years and after lot of researching Im glad I purchased this mattress!

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May 25, 2022
Allison
5 out of 5 stars review

Verified Purchase

Very Pleased

We’re very pleased with this mattress. Granted, it’s only 3-4 weeks old, but it’s so comfy.

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