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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,317 ratings1,507 reviews
  1. 5 stars69% (2,303)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (265)
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Showing 1,071-1,080 of 1,507 reviews
Feb 6, 2025
judy
5 out of 5 stars review

Verified Purchase

mm mattress

sleeps great love it!

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Feb 29, 2024
John
1 out of 5 stars review

Verified Purchase

Uncomfortable

Sink into the bed

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Mar 12, 2024
Eddie
4 out of 5 stars review

Verified Purchase

Great mattress

Wife like sleeping on

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Dec 25, 2022
sad girl with no bed
1 out of 5 stars review

0/10

I have very reasonable expectations and also realize a mattress can be subjective however the overall quality, the low quality foam and covers, everything about this bed is so disappointing. It’s somehow way too soft and yet uncomfortable at the same time. It’s lumpy, cheap and absolutely lacks any support other than being a cheap piece of foam.

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Oct 20, 2021
Jerry
4 out of 5 stars review

Verified Purchase

Love the confort

Great

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Mar 23, 2021
Matt
5 out of 5 stars review

Verified Purchase

Great mattress

Great mattress

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Feb 13, 2023
Highly Disappointed
1 out of 5 stars review

HORRIBLE!

We purchased this in the early part of 2021. At first it started out well, only to turn out to be the worse mattress we've ever purchased. We purchased this mattress to replace a mattress that was 15 years old and honestly it turns out our old mattress was way better than this one. We held on to it thinking maybe we needed to give it time to adjust to. It sinks in the middle so bad you constantly feel like you are drowning into the bed. No cooling factors. As a matter of fact has contributed to my husbands back being messed up, my hip and side pain. JUST SO HORRIBLE! We're so disappointed we didn't return it immediately and embarrassed we allowed ourselves to suffer with this mattress so long. NEVER in our 54 years of life had both of us had such horrible sleep since purchasing this mattress. Now that we know better we would not recommend this mattress to anyone.

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reply from Member's Mark

We are sorry to learn you are unhappy with your purchase. Please know this mattress can be exchanged or returned for a full refund as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need any assistance.

Dec 10, 2022
Rob
3 out of 5 stars review

Verified Purchase

Not firm

Softer than expected

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Apr 12, 2024
Dana
5 out of 5 stars review

Verified Purchase

Nice

Very comfortable bed!

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Aug 31, 2021
Kirk
5 out of 5 stars review

Love this mattress, we're impressed!

We bought the members mark 12" hotel foam mattress. I usually like a firm mattress, this said medium firm. It was super easy, you carefully cut the wrapping and it airs up instantly. We have slept without pain for a week now. No complaints here. Awesome mattress, especially for the price.

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