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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,325 ratings1,511 reviews
  1. 5 stars69% (2,309)
  2. 4 stars13% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 801-810 of 1,511 reviews
Nov 15, 2021
Eric
5 out of 5 stars review

Verified Purchase

Comfortable and firm mattress

Ease of pickup in a box with wheels is impressive; bed is firm and comfortable despite being shrink wrapped in a box.

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May 4, 2023
Maryjo
5 out of 5 stars review

Verified Purchase

Comfy mattress

Best mattress I’ve had in my life. So comfy. I was skeptical when I purchased it but was amazed by the comfort I get from this.

Helpful?2P0LE98T4IU013583119523
Feb 18, 2026
Trenise
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

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Jan 12, 2026
NICK
2 out of 5 stars review

Too soft

Bought the medium firmness model and it’s WAY too soft. I don’t even trust the firm option now. Going to return and look at different brands.

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Apr 26, 2022
kent1138
5 out of 5 stars review

Perfect mattress

There shouldnt be any bad reviews for this mattress..it does just what its supposed to Right out of the box instantly more than 12 inches on every side...and soft yet firm just right My daughter and I love it...perfect mattress at a good price

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Dec 24, 2023
FrankC
5 out of 5 stars review

Verified Purchase

Awesome experience!

Mattress is very comfortable. Ordering on the app was easy. Delivery was fast. Setup was a breeze. Just take it out of the box,unwrap and you are done!

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May 13, 2021
LynnM
1 out of 5 stars review

Regret this purchase

I waited years for a new mattress. This was BIG deal. We gave it 48 hours to expand & air out. It's been about 2 months & the odor won't go away. It's almost a mildewy smell. Awful.

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Dec 27, 2023
ADROST
1 out of 5 stars review

Too soft

The mattress did not expanded to 12 inch, only to 8. Otherwise the mattress was soft but maybe too soft for some with back issues. I sent it back and got a refund.

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Jul 16, 2020
Don4
1 out of 5 stars review

Too soft

Purchased a week ago and have had a sore back every morning i awoke. It seems to have a pillow top layer on top of the memory foam making the mattress way too soft. Very disappointed. Hopefully i can return it with no problem.

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Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

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