Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

Member photos

Sort by |
Showing 861-870 of 1,056 reviews
May 19, 2023
Reviewer name: estupka
3 out of 5 stars
3 out of 5 stars review

Unusual closure & pops open

We purchased two lunch kits, one functions great but the other stopped closing properly and with lots of force I can close it but then it randomly pops open. Excellent customer support though!!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from CS

Hi Erika, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Dec 13, 2023
Reviewer name: Mohanmcc
5 out of 5 stars
5 out of 5 stars review

Best one for our kids

We have been a Bentgo customers for quite sometime, I’m not aware of better lunch and snack box option at an affordable price. Customer service is quick and efficient in case of any issues which is rare.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jun 19, 2022
Reviewer name: CJ04
5 out of 5 stars
5 out of 5 stars review

Love these!

I like how when washing the tray in the dishwasher the back side of it does not hold a ton of water. They do a great job keeping the lunch cold. I do wish this style came with fun prints.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
May 1, 2022
Reviewer name: Emila S
5 out of 5 stars
5 out of 5 stars review

Love Our Bentgo Chill Lunch Boxes

We love our chill boxes that keep our kids’ lunches fresh for several hours after they are packed. A small issue with one of the boxes was resolved right away by the customer service team. Thank you!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 9, 2023
Reviewer name: Cali286
4 out of 5 stars
4 out of 5 stars review

Great size and customer service

I bought this about a year ago and it has held up great. The one strap started to unravel, so I contacted customer service. They offered to replace it with no issue. Will definitely buy again.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
May 5, 2023
Reviewer name: Danielle
3 out of 5 stars
3 out of 5 stars review

Doesn't close but love

Bought this product about. I love how it is chilled however it is impossible to close. I feel like I'm trying to close an overloaded suitcase. However great customer service that helped me today!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from CS

Hi Danielle, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 23, 2021
Reviewer name: JMac9
5 out of 5 stars
5 out of 5 stars review

Nice Design

This lunchbox is perfect for a young child. It has nice, rounded corners and is easy to open. The tray comes out so it’s easy to wash (definite plus!) and you can stick it in the microwave too!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 5, 2023
Reviewer name: anthony
5 out of 5 stars
5 out of 5 stars review

Great product and customer support

These backpacks are excellent and helpful to avoid having to send your child with multiple things to carry. The insulated lunch box area works well and even has a place for an ice pack. Excellent customer service as well.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 3, 2023
Reviewer name: Sd2023
5 out of 5 stars
5 out of 5 stars review

Great for toddlers

Our toddler loves his lunch box! He doesn’t have to worry about opening anything at school and I don’t have to worry about fitting a lunch container and cool pack in one bag.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 9, 2022
Reviewer name: Happy road tripper
5 out of 5 stars
5 out of 5 stars review

Perfect for young ones and adults.

I bought several over the years. Grandkids use at daycare and now school and I use to go to work. I live the chill tray because on road trips the food stays cool.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360