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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,092 ratings1,056 reviews
  1. 5 stars72% (788)
  2. 4 stars16% (170)
  3. 3 stars7% (79)
  4. 2 stars2% (27)
  5. 1 star3% (28)

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Showing 821-830 of 1,056 reviews
Feb 26, 2024
Reviewer name: Pdx mom
2 out of 5 stars
2 out of 5 stars review

Lost shape/wouldn’t close after 4 months

I bought this four months ago, have been cleaning per instructions. Product warped and won’t close now, though I am told I am getting a replacement. Also, the two large bento boxes in the lunchbox are a tad small, can be a tight squeeze to get half a sandwich or an applesauce/yogurt pouch to fit.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Julia, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. We see you have already been in contact with our Customer Support department. If we can assist you with anything else, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jul 12, 2023
Reviewer name: BoyMommy22
5 out of 5 stars
5 out of 5 stars review

Best Lunch Boxes for School !

I purchased my first Bentgo Box about a year ago and wanted to try it out for my son. I absolutely fell in love with it and its size. The different compartment sizes makes it so easy to make a snack box lunch which is the way my son likes to eat. We will definitely be on the lookout for newer models of these lunch boxes in the future to fit his growing needs :)

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Feb 6, 2024
Reviewer name: TEC22
4 out of 5 stars
4 out of 5 stars review

Great product!

We purchased this in August for our children and it has handled well under heavy use. We use this every day with our kids. It has suitable compartments for veggies, fruits, a snack and a larger portioned compartment for a main course. We use these for lunches and they’ve held up quite well!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Oct 24, 2020
Reviewer name: BenBrantmom
5 out of 5 stars
5 out of 5 stars review

My son couldn’t wait to use this

[This review was collected as part of a promotion.] Love this. My 5 year old instantly started planning his lunch and where items go and they were all healthy! This is where you put the grapes. He loves it and loves the ease of opening and closing and I love it keeps the items cool for him.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jun 5, 2023
Reviewer name: Denise
5 out of 5 stars
5 out of 5 stars review

Great lunchbox and amazing customer service!

My son loves these lunch boxes. And so do I. They are very easy to pack and keep everything in one place. I do not have to pack multiple containers and have to find fitting lids anymore. Makes packing lunches so much easier. Their customer service is amazing as well. They were super responsive to any inquiries, are super friendly and resolve in a timely manner. Definitely a customer for life here!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 27, 2024
Reviewer name: Momma
3 out of 5 stars
3 out of 5 stars review

Needs improvement

This backpack is great for pre school but kindergarten/elementary not so great! Lots of compartments but for a average folder NO! You can't fit the basic school folder in the slot. If you buy the lunch bag you have no choice but to attach it and make it bulky for your child to travel with other wise putting it inside the bag alone YOU WILL HAVE NO ROOM IN THERE whatsoever for anything else. The botton lunch bag only fits containers which lets be real they would have to hold just the container to travel to lunch, fingers crossed that they dont drop it get bumped into or distracted and it falls out of their little hands on the way 🤷‍♀️ .

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Sjean, Thank you for purchasing our Bentgo Kids Prints 2-in-1 Backpack & Lunch Bag and providing your feedback. If we can assist you with anything, please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Aug 19, 2023
Reviewer name: TwinMama
5 out of 5 stars
5 out of 5 stars review

Great Size, Great Seal

We were looking for a lunch box with cooler pack that had a reliable seal and would fit in our toddler twins’ small backpacks. It was a tall order, but this checked all of the boxes. We haven’t had any issues with it opening by itself and the food stays in its own compartment. We had a latch issue with one box just past the one-year mark, and are currently working with Bentgo on replacement since these also have a two-year warranty. That’s a big plus!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Mar 22, 2024
Reviewer name: Javier
5 out of 5 stars
5 out of 5 stars review

Makes life easier

This is a very practical way of packing lunch everyday. Also because of the ice pack there is no need to fit in the lunch box any other ice packs with different shapes that do not fit and make this task a daily puzzle. The compartments help me to increase variety and limit size of each food.

Review from Bentgo
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Sep 11, 2024
Reviewer name: Ans0904
2 out of 5 stars
2 out of 5 stars review

Faulty latch?

We just purchased this to use for the new school year. Only on week 3 of school and the latch doesn’t stay secure. It’s disappointing and I am concerned that the lunch is going to spill all over my child’s backpack. Even empty, the latch doesn’t snap tight. Also, the compartments are a little small, even for elementary level kids.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Ans0904, Thank you for purchasing our Bentgo Kids Chill Lunch Box and providing your feedback. We are sorry to hear about your experience. Please reach out to us via phone or email. We are here to help! Thank you, Jessica Bentgo Support (714) 668-0300 support@bentgo.com

Jan 5, 2024
Reviewer name: Michelle
5 out of 5 stars
5 out of 5 stars review

Love

This is a staple product in our household. Functional with is without the ice tray which I love. It’s super spacious which allows for a variety of snacks and you can even separate them with silicone inserts or cupcake liners. Have been using this product for over 3 years and we keep coming back!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360