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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars
1,108 ratings1,072 reviews
  1. 5 stars72% (793)
  2. 4 stars16% (172)
  3. 3 stars7% (81)
  4. 2 stars2% (27)
  5. 1 star3% (35)

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Showing 181-190 of 1,072 reviews
Jun 10, 2021
Reviewer name: Breanna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fun for Little Helpers!

We love our bentgo! My 4 year old son’s favorite thing to do in the mornings is help me pack his lunch now! He tells me what he would like for each compartment, knowing one has to be a fruit and one has to be a vegetable!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 30, 2021
Reviewer name: Rachel E
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product!

Everything stays in its own compartment, no need to use multiple containers. Crackers stay crisp next to yogurt. The ice pack that fits right under the tray is great, no need to worry if food will still be cold by lunch time.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 19, 2025
Reviewer name: Kim M.
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Disappointed

I ordered this one because it has an ice pack that should keep things cold, but it doesn’t seem to stay cold very long. I am trying to avoid plastic bags, but this isn’t what I expected

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Kim M., We’re sorry to hear the ice pack in your Bentgo Chill Kids Lunch Box didn’t keep food as cold as expected. Here’s a quick tip that may help: for best results, we recommend placing the ice pack in the freezer overnight (at least 6–8 hours) before use and packing the lunch box in an insulated bag to help maintain the cool temperature longer. We’ll also be reaching out to you directly to offer additional support. In the meantime, please feel free to contact us at support@bentgo.com or 714-668-0300 so we can help make this right. Thank you, Jessica Bentgo Customer Support

Aug 15, 2022
Reviewer name: Mommyof5
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Pleased with Purchase

My daughter loved the vibrant purple color and detailed unicorns on the backpack. The lunch box is the perfect size for her lunch and snacks. The stitching is good and strong. Overall very pleased with the backpack.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Feb 16, 2023
Reviewer name: Layney
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Very cute

It's cute, it's the right size for my 8 year old. I somehow missed the part where the bento was NOT included. That is why I purchased it, thought it was a set. It is a bit bulky for a kids locker.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Sep 8, 2022
Reviewer name: KLSS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Backpack

Very good quality backpack and I love the pockets that it has. The ice pack in the lunchbox gives so many more options for lunch items that need to stay cold.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Aug 24, 2021
Reviewer name: Megs
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Perfect lunch container for kids

Easy to use, good size for younger kids. I like having the option to add the freezer pack, but it still all fits together without it when we don't need it.

Review from Bentgo
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Feb 4, 2023
Reviewer name: PirateSARS
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Almost perfect

This is a great bento box. The compartments are good sizes and it’s pretty easy to clean. My only issue is that getting the ice pack in with the tray makes it a bit hard to all snap together.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
Jun 8, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful lunchbox

My granddaughter loves her new Lunchbox and backpack. The bright colors are beautiful and cheerful. The lunchbox dividers are easy to use and fill and the seal keeps food separate and fresh.

Review from Bentgo
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Sep 9, 2025
Reviewer name: Happy Momma
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

First time w/Bentgo!

My daughter started Kindergarten and she liked the bento boxes. I was looking how to keep bento boxes cold and I saw that it had a freezer part. We love it. It’s dishwasher safe and easy to use!

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360