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Customer reviews for Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color for
Bentgo 2-In-1 Backpack & Lunch Bag and Bentgo Kids Chill Lunch Box, Choose Color
4.5 out of 5 stars
stars1,068 ratings1,032 reviews
  1. 5 stars73% (777)
  2. 4 stars15% (165)
  3. 3 stars7% (74)
  4. 2 stars2% (26)
  5. 1 star2% (26)

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Showing 101-110 of 1,032 reviews
Sep 8, 2022
SJohn
3 out of 5 stars review

Verified Purchase

Great case needs better clasp

The compartments on this box are the perfect size to pack a toddler or a young child’s lunch or assortment of snacks when going out. That said, it is not the easiest kind of case to close. My son would certainly not be able to do it himself. Also, I think that the cooling layer causes some moisture and extra wetness to the food inside the case that is not entirely desirable.

Review from Bentgo
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Oct 20, 2023
Heather
5 out of 5 stars review

Verified Purchase

Perfect way to avoid a lunch bag.

Compact, adorable, lunch box. The best part is that it has an ice pack incorporated. This allows you to transport it without a lunch bag, which is ideal for "on the go" situations and for teens, who don't want the added bulk of a lunch bag. If they made this in a teen or adult size it would be perfect.

Review from Bentgo
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Aug 5, 2022
Alexis L
5 out of 5 stars review

Verified Purchase

Definitely recommend!!!

I really love this book bag for my daughter! She picked out the print and absolutely loves it. I find the attached lunchbox on the bottom so convenient so she doesn’t forget her lunchbox at school! I also really like the adjustable cup slot on the side so you can have different sized cups. The only thing that I’m upset with is that I didn’t get one for my other 3 kids.

Review from Bentgo
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Aug 31, 2022
Julie Mom of 4
5 out of 5 stars review

Verified Purchase

Great for school lunch or travel

We like this product. The cold pack stays cold until lunchtime and makes it so much easier to take a packed lunch for school. We do wish that there was a second choice in a bigger size, but it does hold a nice lunch. This size fits in the front pouch of a backpack, so it’s perfect for older kids.

Review from Bentgo
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May 23, 2025
Lisa S.
3 out of 5 stars review

Verified Purchase

Easier opening and closing

Excellent quality and very well-made. Beautiful color choices. I wish it were easier to open and close for younger kids. I have a 6 year old grandchild who I bought this for uses this box and loves it however, she does have trouble that’s so much with opening, but in closing it.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Lisa, Thank you for sharing your feedback. We sincerely apologize for the issue you experienced with your Bentgo Kids Chill Lunch Box being hard to open and close. We understand how frustrating this must be, and we want to make it right. Please reach out to our customer support team at (714) 668-0300 or support@bentgo.com so we can assist you as quickly as possible. Your satisfaction is very important to us, and we’re committed to ensuring you have a positive experience with Bentgo. We look forward to hearing from you and resolving any issues. Thank you, Jessica Bentgo Support

Sep 13, 2021
KMoon
3 out of 5 stars review

Verified Purchase

Not exactly happy with it

It’s ok. It’s good. Better than using plastic baggies. I do like that it’s easy to clean and I like the spacing of the compartments. What I don’t like is that the inside tray comes loose pretty easy, when opening the box sometimes it even gets stuck to the top portion. Also the “chill” ice pack doesn’t stay cold at all, it’s pointless honestly.

Review from Bentgo
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Jun 4, 2026
missyk5
1 out of 5 stars review

Do not buy!

Tray lifts with the lid! I bought two of these for my boys to use on our vacation. Well guess what? I could’t open the dang thing because the trays got stuck with the lid and won’t open. I packed fruits and snacks to the beach never got to eat them. My husband had to force it to open when we got back to the hotel.

Review from Bentgo
Helpful?6RF9XOPJYJQF13583117360
reply from Customer Service

Hi Missyk5, We appreciate you taking the time to leave a review. We’re sorry to hear about the difficulties you're experiencing with your new Bentgo Chill Mini ice trays and opening/closing the containers. We want to make sure your son’s lunch boxes are working as intended, and we’d love the chance to troubleshoot this with you. Your feedback helps us understand where we can improve, and we want to help ensure your product works the way it should. Please note because the Chill Mini is leakproof, closing the lid while food is still hot can create pressure that makes it harder to open, letting food cool slightly before sealing helps prevent this. All Bentgo products are covered by our warranty, and we’re happy to assist with replacements or guidance on care and usage to help resolve the issue. Please reach out to us at support@bentgo.com or 657-275-3738. Having your order information ready will help us get things resolved quickly. Thank you for bringing this to our attention. Thank you, Jessica Bentgo Customer Support

Oct 20, 2021
MeredithS
5 out of 5 stars review

Verified Purchase

Great product for toddler meals on the go!

I bought two of these to use for meals on the go for my toddler. One of my best purchases to date for him! This all in one system keeps 4 different food items cooled and secure and separate. I love the ease of packing up all of the healthy finger foods I prep at home and taking them on the road. Even better, cleanup is a breeze. Soap and water +- running the food tray through the dishwasher and this kit is ready for the next meal. I suspect these Bentgo boxes will be part of our routine for many years to come!

Review from Bentgo
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Aug 18, 2023
Robin
5 out of 5 stars review

Verified Purchase

Excellent quality.

Bentgo really thought of everything when it comes to the design of this backpack. There’s a thought about every component from the space for the water bottle and the bungee to keep it in place to the space below for an ice pack. I couldn’t recommend this backpack more. The lunch box keeps everything cool/warm and the compartments keep foods separate perfectly. The quality is through the roof. Money well spent. We got the sports themed combo and the colors are vibrant and I can tell this will wash beautifully.

Review from Bentgo
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Oct 30, 2023
Kai F
5 out of 5 stars review

Verified Purchase

Great for adults too

As someone who wants to bring small amounts of several things for lunch, this box is the perfect size! I have both this and a Bentgo Kids, and I rotate between them. It might be marketed for kids, but as an adult with a smaller appetite, I find this to be a better size than the larger ones.

Review from Bentgo
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