Hello, thank you for sharing your feedback. At Samsung.ca, we always aim to satisfy our valued customers and would love to help. Please feel free to contact us at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/) for assistance. Thanks!

Hi There, Sending your review of your experience with your dryer is much appreciated, especially your time and effort. You will ask to sign in to the SmartThings App if you wish to view notifications and alerts about your dryer's progress, download new cycles to use, and keep an eye on things with Smart Control. Plus, if an error code pops up on your dryer, you can use Smart Care to look up what the code means and solve the problem. The below link is the user manual for your model. Turn the page 51 about Downloaded Cycle and page 52 about SmartThings for reference: https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf Here is a link to "Clean your Samsung dryer" and scroll to "Clean the lint filter before or after every load": https://www.samsung.com/us/support/answer/ANS00050526/ I also shared this video about "Clean the Lint Filter on your Samsung Dryer": https://www.youtube.com/watch?v=T5En60U_Uao For reference, you can also use this link: Use SmartThings to control your Samsung dryer remotely: https://www.samsung.com/us/support/answer/ANS00089042/ How to control your Samsung washer and dryer remotely using SmartThings: https://www.youtube.com/watch?v=5WXc4hIPKVQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1145118285), which will help our team pull up your information. Have a great day. Melardo