We purchased this mattress at our local Sam’s Club 16 months ago. We got it to replace a 10 year old Serta mattress that had been great to us. We read through hundreds of reviews and decided to give it a go for the price point and overall positive rating. We both have horrible lower back pain since getting this mattress and it continues to get worse. There are indentations/slumps in the mattress on both sides where we sleep. I have resorted to sleeping at the top and foot of bed where there aren’t slumps but still wake up every single day with lower back pain. We wanted to love this mattress, but unfortunately we wasted our money and will be replacing it with something of better quality. We trusted the Serta brand but sadly won’t be purchasing another one of their mattresses after this.

I brought this bed 6 days ago despite the not so good reviews. Finally slept on it lastnight. The worst sleep ever me and my husband tossed and turned all night. My back and neck are killing me. By the way i have no back or neck issues. The bed was hot, extra extra firm, had no give, and stiff. I literally felt like I was sleeping on top of wood planks.

I ordered this mattress on black friday of 2018. The mattress we received only expanded to 10" even though the tag on the mattress said it's a 12" mattress. I thought it would expand to 12" over time but it never did...I forgot about it until 6 months later when i placed an order for twin beds for my kids. I called sam's and they setup an exchange and the new one was shipped the same day. I will always buy mattresses from sam's. I hope their service for other large items are just as good.

I had a Serta mattress before and really liked it. We decided that it should be replaced so we looked for a similar one. This mattress is just like the old one, only new and fresh. We are able to sleep in comfort once again. I would recommend this mattress to all.

My best experience with a mattress in a box! Had the mattress out of the box, on the foundation and plastic cut in 20 minutes. Slept comfortably the first night. If it expands anymore (there's still 24 hours to go), I may need a step stool to get in bed. Love this purchase.

Super comfortable bed. I’ve purchased a king sized before and has been the best bed for myself. Bought this queen sized bed for my guest bedroom and it did not disappoint. There is a distinct smell but after a few weeks it’ll disappear. Would definitely repurchase in the future. Highly recommend.

Needed a mattress for an adjustable bed frame. Perfect. I like a firm bed. This one is perfect. Not soft but not hard. I have back issues snd I slept all night. Would definitely buy again. Get the adjustable base. Will change your life -if you have GERD.

I bought this bed almost a year ago and I just love it. I no longer wake with back pain nor leg aches...I slept amazing...and being memory foam when my husband or the dogs move the bed doesnt move. I am going to buy another for my vacation home for my company.

This is so disappointed I purchased this Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress Just a few months ago I unpacked set up and left it alone till next day. It never occur to me to measure it, just two weeks ago my daughter came over telling me that she want it to buy one for her self. For my surprise I found out that the matters I purchased is NOT 12” is only 10” Very disappointed I paid for a 12” or 10” Photo not included because it keeps giving me a error message

Easy unboxing, thing looks like a rubber dock fender for a boat out of the box. A few cuts, and presto we have a bed. A little tentative at first getting used to my first memory foam mattress, ohhh I can't move around very well (it kinda sucks you in), OMG it's too hot (retains heat).. I'm not sure it's gonna fully "inflate" on the edges.. 2 days later I'm sleeping the best in years. It's very nice I would not hesitate to buy again. Doesn't like my zero g feature on the member's mark adjustable bed frame.. no big deal, raises up on the head just fine. Feet not so much. Oh well.