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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars1,559 ratings794 reviews
  1. 5 stars69% (1,076)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 41-50 of 794 reviews
Aug 10, 2020
Zuk
5 out of 5 stars review

Verified Purchase

Inexpensive and super comfortable

Easy unboxing, thing looks like a rubber dock fender for a boat out of the box. A few cuts, and presto we have a bed. A little tentative at first getting used to my first memory foam mattress, ohhh I can't move around very well (it kinda sucks you in), OMG it's too hot (retains heat).. I'm not sure it's gonna fully "inflate" on the edges.. 2 days later I'm sleeping the best in years. It's very nice I would not hesitate to buy again. Doesn't like my zero g feature on the member's mark adjustable bed frame.. no big deal, raises up on the head just fine. Feet not so much. Oh well.

Helpful?70GQ544Y4G6E13582600595
Jan 5, 2022
DaddyMoreBucks
5 out of 5 stars review

Verified Purchase

Great for the price.

I own two of these and they are great but not completely the same firmness. The first was bought in person in the club last summer and it was good but not quite as firm as I would have liked. The second one I got shipped to my home from Sams Club .com and that one is slightly firmer. I love them both I sleep on the first one every day and the second one is at a cottage up north that I use on weekends.

Helpful?70GQ544Y4G6E13582600595
Dec 27, 2021
Customer X
5 out of 5 stars review

Verified Purchase

Best Ever

My best experience with a mattress in a box! Had the mattress out of the box, on the foundation and plastic cut in 20 minutes. Slept comfortably the first night. If it expands anymore (there's still 24 hours to go), I may need a step stool to get in bed. Love this purchase.

Helpful?70GQ544Y4G6E13582600595
Sep 4, 2023
GaGa
5 out of 5 stars review

Verified Purchase

Great Nights Sleep!!!

The mattress gave me a great nights sleep right out of the box, no sore shoulders, no sore hips. To make the mattress even more plush I bought the Serta 3” Cool Nights Gel mattress topper and it is like sleeping on a cloud! I couldn’t be happier. The price for both was very reasonable.

Helpful?70GQ544Y4G6E13582600595
Apr 3, 2022
Sharon
5 out of 5 stars review

Verified Purchase

A good nights sleep!

I had a Serta mattress before and really liked it. We decided that it should be replaced so we looked for a similar one. This mattress is just like the old one, only new and fresh. We are able to sleep in comfort once again. I would recommend this mattress to all.

Helpful?70GQ544Y4G6E13582600595
Jan 13, 2024
Lynae
5 out of 5 stars review

Verified Purchase

Wonderful mattress

I bought this bed because my MIL had the same one and I loved it. She bought hers 4 or 5 years ago and it still sleeps like a dream. I’ve had mine for about a month and have no complaints. My back and knee pain are almost gone. It is definitely more on the fire side but it has the perfect amount of give mixed with support. Highly recommend.

Helpful?70GQ544Y4G6E13582600595
Nov 8, 2020
Maria A
2 out of 5 stars review

Verified Purchase

Unsatisfied customer

My oldest son bought the 10” and I was happy and satisfied with the one HE bought. So I decided to upgrade my youngest what I thought would be even better, the 12” mattress but the ends took almost 48hrs to fully expand and all the ends go all the way down when u sit down. Not at all what we expected. We will be replacing this one sooner then we thought!

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

hello Maria, we are sorry to hear that you are experiencing issues with the Serta SleepToGo 12" Gel Memory Foam Luxury Queen Mattress. Sam's has a 100% member satisfaction policy, you can return for replacement or refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

Dec 11, 2021
AB
5 out of 5 stars review

Verified Purchase

But this mattress.

Needed a mattress for an adjustable bed frame. Perfect. I like a firm bed. This one is perfect. Not soft but not hard. I have back issues snd I slept all night. Would definitely buy again. Get the adjustable base. Will change your life -if you have GERD.

Helpful?70GQ544Y4G6E13582600595
Apr 12, 2018
Du
4 out of 5 stars review

Verified Purchase

Good

Very satisfied with firmest. Consumer Reports rated at 7 out 10.

Helpful?70GQ544Y4G6E13582600595
Jun 10, 2021
Martha
1 out of 5 stars review

Verified Purchase

Fom mattress

Worse bed, too hot and so difficult to return because I bought it online

Helpful?70GQ544Y4G6E13582600595
reply from Supplier Response

Hi Martha. Thank you for taking the time to rate the SleepToGo mattress. We're sorry to hear that it was not the right fit for you and appreciate your feedback regarding the return process.We would encourage you to reach out to our dedicated Sam's Club Serta team at (385) 256-9674 for additional assistance. Best, The Serta Team