I love the box. a plastic piece broke making it so that I could not 'lock' one of the clips and I contacted customer service and they are able to replace the outer shell via this review. The box is the perfect size etc. everything I need for both of my kids lunches so I am glad I will be able to keep using it with the replacement outer shell. I wish it hadn't broken to start but am happy with the customer service.

I have been using the Bentgo Fresh lunch box daily to pack my daughter's lunch for over 3 years and it is still going strong! The material is durable all around. The seal and latches have lasted so the box remains leakproof. I anticipate using this lunchbox for many more years thanks to its durability.

Our entire family loves these lunch boxes! They're easy enough for our 4 year old to handle while still being durable enough to withstand his rougher moments. Fits a sandwich and sides perfect for adults and the dividers make it easy to keep the kiddo's snacks separate.

My kids (5 and 3) have been using Bentgo kids lunchboxes for the last 2 years and they're absolutely perfect! Super helpful to have spots for all their different things without having them touch :) I emailed customer service about a broken latch and they're quick to respond and able to replace the broken box under warranty. I've already recommended these to other parents and will continue to do so!

My son has loved his Bentgo box and uses it everyday at school. He has never had any issues with leaking or spilling. It was great for him to be able to see all of his food at once and it always came back empty! No need to fumble with multiple containers or lids, which is awesome for me and him! When the latch mechanism broke, the Bentgo customer service were excellent to deal with and are willing to replace it!

We’ve been using Bentgo for a few years and recently upgraded to this model since my son is older now. He is very hard on things and uses this daily - it still looks brand new. I love how the inside pops out to wash it and my son loves that his food doesn’t “touch”!

This box was phenomenal however after using it for awhile we noticed the top of the bentgo on the inside was starting to get damaged great product just something to be aware of I did reach out to customer service and they were extremely helpful I would definitely recommend bentgo and will continue to use their products

My kids adore these lunchboxes! It's challenging to fill every compartment with lunch ideas, especially the middle round hole. The lunchbox is also quite heavy for a toddler. After 6 months of light use, one lunchbox started developing mold on the rubber part of the lid. Despite soaking in vinegar, the mold continued to stay. Bentgo was generous with their replacement program but this is certainly a flaw in the product design.

This is my sons' favorite lunch boxes. They hold so much food and I love the flexibility of the removable divider. If only they sold the dividers individually as we lose them so easily that would make this the most perfect lunch box. As is, it is still our preferred. A great step up from the smaller bentgo with a lot of spaces. This simplifies our lunch making.

We have owned several bentgo boxes, starting with the bentgo kid. What I love about them is it makes packing lunch easy. The kids know, one section holds their protein, one their fruit, one their vegetable and one their grain. It makes me confident that they can pack their own lunch and get a well balanced diet. The bentgo kids was the perfect size for kindergarten and below, but as we started to try to stuff whole sandwiches into it over time it eventually did crack and break. So definitely size up rather than stuff it! Bentgo was great though and they do stand behind them for 2 years and replaced it since it was just under 2 years (they definitely aren't flimsy but kids are tough on things!). I love the bentgo fresh as it has plenty of room for my 2-4th graders, I even have been know to pack them more than they can eat in it. There have been 2 issues with the bentgo fresh, one has been the hinge on both of the two we own eventually broke when dropped just at the right angle. Luckily my husband was able to fix both with baking soda and super glue which made me happy they didn't end up in the land fill (I am sure bentgo would have helped us out with a replacement). And one of them has been going strong for over a year with this fix (the other was dropped recently). To avoid this problem I am trying out the bentgo pop for my 3rd child. The hinges seem to be protected here so hopefully we won't have to worry about them. And the second problem has been the dividers getting thrown away. I love the divider and it seems to fit very snuggly, but somehow my children find a way to not come home with them. I do not know if they bang their food out when emptying them and they fall out, but unfortunately bentgo does not sell replacements. Hopefully they will change this as they already sell replacements for utensils and other parts that easily wander away. Overall we have really enjoyed ours, they make school lunches easy and are great for traveling (car or plane) as they easily sit in their lap. Hopefully my review helps others avoid a few of the hassles we had along the way!