We ordered a graduation cake. The writing was very sloppy, not centered, and was going in an uphill direction. Very disappointed and honestly kind of embarrassed to even set it out on a table.

Why is the bottom border a different color? The writing is nice but I do not like that blue bottom border, it should match the top. WORSE though the cake is DRY and hard as a rock. A custom order should be Fresh!!

I want others to know this was the best cake I ever had. It was decorated just like I ordered it. Picked up at the right time. sure can't beat the price ! Very satisfied! This was at Sam's Club in Newport News ,VA. Every bite was eaten 😁

I rated thus cake a 3 because i dont like the fact that they dont allow you to customize your cake decoration the colors you want, they only have a set color scheme and i dont like that!

Terrible...online ordering is horrible. A couple of ugly options. Used to order cakes for all birthdays. Done!! I will spend more money at another bakery

I ordered a cake for a birthday over the weekend and picked it up today. When we cut the cake, WOW CHOCOLATE. The birthday person is ALERGIC TO CHOCOLATE!! Now we have no birthday cake. Thanks, Sams!

Tasted wonderful, but the top was printed, not written. Very disappointed, but the birthday party was the same day. We bought it anyway. Next time we will go to Ricks.

I did not order this color and there is no way to check. I ordered beige and black. I am adding my own decorations, so I wasn't looking for fancy just 2 colors. This looks like a bumble bee! 😂🙀😩

Awfully dry white custom cake with very brown bottom and top brown covered in frosting -- over baked. Should not have been sold. Never again. G Skrzypek

Unbelievable! I not only was treated rudely when I picked up my cake, We cut into the cake at my husband party only find out they gave me a marble cake. I specifically ordered yellow due to chocolate allergies!!!! This is unacceptable! Sam's club bakery.... you need to do better.