I spoke with a manager at the Washington store and he said that he could add a name to a birthday cake for me and he did just that what an awesome guy appreciate it could not fix it on the website and could not cancel the cake order on the website

The cake was good, the writing was bleeding a little into the white iced cake, I’m not sure when it was actually decorated. Also the ordering process is not a plus for me. I don’t like paying with my card when it’s not my choice.

Excellent cake. Great flavor. Frosting was so cute. Ordering from the website was a pain. Give us back the option to go in club and pick out what we want, and to pay for it in the club. Forcing everything to be online or in app is lame.

Great cake but not too great celebratory writing we requested on this custom cake. And there were no candles provided or made available for purchase. These were standard items in the past.

I’ve ordered cakes from Sam’s for years now. They are my favorite. Cake is tasty and the buttercream is good too. They do a great job at decorating and the price is right.

Can't beat your price for the quantity of cake. The options to customize is very limited. The cake texture and taste were subpar. A bit of a drawback.

I chose this as our groom’s cake at our wedding. Was able to make a few adjustments with Dia and it turned out perfectly! The chocolate on chocolate was so delicious!! Everyone raved about it!!

Nice cake and everyone seemed to enjoy it. Very convenient and a lot of options for the color of the icing. The person I bought the cake for likes the color teal and that was an option and it turned out nice.

Cakes are always in our experience made correctly and on time, price is fantastic, much less expensive than other grocery stores or bakeries. Taste is very good also.

They say they make custom cakes but a real hassle to get one. Have to order online and only a few options. Had to actually speak to a manager to get colors we wanted. Finally got it but not without a few calls