Hello, I apologize for your experience with Balloon Time and the inconvenience it has caused with your event. That is certainly not how our product should have performed. We would like to learn more about what size balloons were being used for your event. Our tanks are designed to fill 30 nine-inch balloons, or 16 eleven-inch or mylar balloons with our small tank and 50, nine-inch balloons or 27, eleven-inch or mylar balloons with our jumbo tank. We take all reviews seriously and investigate each case so we can continue to improve our products. We would appreciate you contacting us at: BalloonTime@WorthingtonIndustries.com or at BalloonTime.com. Thank you.

Thank you for contacting Balloon Time. We apologize your experience did not meet your expectations. We would like to learn more about what type balloons you were using and the timeline between their fill to their reduction in flotation. Please contact us at: BalloonTime@WothingtonIndustries.com or via Facebook Messenger. Thank you.