Hi, King. Thank you for sharing your experience with the LG Washer (WM3400CW) model. We understand your concern about your unit that doesn’t clean clothes as expected. We strive to provide reliable, high-quality products and ensure a smooth experience. To improve cleaning performance, we recommend checking that you are using the appropriate amount of high-efficiency detergent for your load size and washing cycle. It can also be helpful to ensure that the drum is not overloaded, as this can prevent the clothes from moving freely and getting fully cleaned. Running a "tub clean" cycle with a washer-safe cleaner can help remove any buildup that may be affecting the washer’s performance. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If the issue persists, please send us a private message on social media @LGUSSupport with more details, and our team will assist you further. We’re here to help ensure your washer is working properly. ^Juvy