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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,553 ratings2,548 reviews
  1. 5 stars69% (1,772)
  2. 4 stars18% (464)
  3. 3 stars5% (121)
  4. 2 stars2% (59)
  5. 1 star5% (137)
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Showing 2,541-2,548 of 2,548 reviews
Dec 31, 2024
Mary Heng
5 out of 5 stars review

Washer easy to use

We are enjoying our new front load washer. It is easy to use.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Team

We’re so happy to hear you’re enjoying your new front load washer Mary! It’s great to know it’s easy to use and making laundry days more convenient. Enjoy the fresh, clean moments ahead! 💙 ^Anthony

Dec 24, 2024
Jerry and Lynn
5 out of 5 stars review

Great washer

Purchased three weeks ago. Love it! It's quiet, very little vibration, doed a great job washing.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hi Jerry, thank you for sharing your experience with the WM3400CW. It’s great to hear the washer has been quiet, low‑vibration, and delivering excellent cleaning results for you. If you’d like to review features or cycle details, your manual is available here: https://www.lg.com/us/support/product/lg-WM3400CW.ABWEVUS?tab=1 For any additional help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Rich

Dec 22, 2024
crazybasenjilady
5 out of 5 stars review

Quiet and reliable

We purchased last a few weeks ago and are very happy!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hi there, thank you for sharing your feedback on the WM3400CW. It’s great to hear the washer has been quiet, reliable, and a good fit for your home so far. We appreciate you taking a moment to let us know how it’s working for you. LG Digital Care Team – Rich

Nov 3, 2024
Lippy929
5 out of 5 stars review

Great Dryer!

Great overall dryer. Very efficient and does a great job even with large loads!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLG3401W) model. It’s wonderful to hear that you’re enjoying how efficient it is and how well it handles large loads. This model is built to dry thoroughly while keeping energy use in check, and it’s great to know it’s doing a great job in your home. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Dec 29, 2024
LG in my new home
5 out of 5 stars review

Excellent Dryer

I love this dryer and the gas is a wonderful option

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team - Diego

Hey there. Glad to hear you’re loving your dryer! Gas dryers are a great option for efficiency and performance—enjoy the fresh, warm laundry! ^ Diego

Sep 20, 2020
Anonymous
1 out of 5 stars review

Water level sensor is not working.

The water level stays extremely low no matter how many clothes filled into the tank.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane

Aug 28, 2024
Cupertino palestina
5 out of 5 stars review

LG Washer

I bought the washer on 7/30 and has been fantastic so far. We love the machine.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hi Cupertino, thanks for sharing your experience. We’re glad your 4.5 cu. ft. Ultra Large Front Load Washer model WM3400CW has been fantastic so far. It’s great to hear you’re loving the machine — that early satisfaction is exactly what we hope for with this model. If you need help, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Nov 27, 2024
King
1 out of 5 stars review

Horrible

Doesn't clean AT ALL

Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Customer Care

Hi, King. Thank you for sharing your experience with the LG Washer (WM3400CW) model. We understand your concern about your unit that doesn’t clean clothes as expected. We strive to provide reliable, high-quality products and ensure a smooth experience. To improve cleaning performance, we recommend checking that you are using the appropriate amount of high-efficiency detergent for your load size and washing cycle. It can also be helpful to ensure that the drum is not overloaded, as this can prevent the clothes from moving freely and getting fully cleaned. Running a "tub clean" cycle with a washer-safe cleaner can help remove any buildup that may be affecting the washer’s performance. For more help, visit https://www.lg.com/us/support/help-library/lg-washer-clothing-not-clean-properly--1337626293790. If the issue persists, please send us a private message on social media @LGUSSupport with more details, and our team will assist you further. We’re here to help ensure your washer is working properly. ^Juvy