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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,565 ratings2,560 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (140)

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Showing 2,061-2,070 of 2,560 reviews
Dec 29, 2020
Reviewer name: kabaker55
5 out of 5 stars
5 out of 5 stars review

Excellent product!

[This review was collected as part of a promotion.] Everything on this LG washer works well. All the selections are proper for the differnet types of clothes, and they work well for each type. Works well with Tide Pods so no measurement guessing or additives needed.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Aug 28, 2024
Reviewer name: QUICK AND EASY
5 out of 5 stars
5 out of 5 stars review

Bought my new front load washer about a month ago so far so good! I love it! so much better than the old one. Love the front load option, the simple dial control and choices of load size, water temperature. clothes come out clean and smelling fresh.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hi, there. Thank you for sharing your experience with the LG Washer (WM3400CW) model. It’s wonderful to hear that after a month, you’re loving the front‑load design, the simple and intuitive dial controls, and the flexibility to choose load size and water temperature. Even better, that your clothes are coming out clean and smelling fresh — that’s exactly what this model is built to deliver. It’s always a win when a new machine outperforms the old one in every way. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Dec 4, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Good, nice looking washer

This is the second one of this exact washer that I have bought in seven years. The first one just stopped spinning and it was cheaper to get a new one than have it repaired. These are decent washers with enough different settings to cover all wash loads. I particularly appreciate the "Towels", "Bedding", and "Speed Wash" options. That said, they must be treated carefully. Many parts are plastic, the printing rubs off with even a little water (it's not permanent), and it is not especially quiet. For the money, it is a good machine. It is actually the only one that would fit in the tight space in my forty-year old house, so that is the main reason I keep buying it. I hope it lasts more than 7 years with the exceptionally gentle treatment I give it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello there, Lyrle! Thanks for sharing your note. Great hearing your washer is giving you the wash options and flexibility you were hoping for, and we’ll make sure your thoughts about the printing durability and long‑term performance are passed along to our product team. If you ever need anything later on, @LGUSSupport is here to help. #LifesGood ❤️ ‑Rich

Dec 27, 2024
Reviewer name: Smart Buyer Too
5 out of 5 stars
5 out of 5 stars review

You couldn’t ask more for all these features.

I’m so happy with this new and beautiful washing machine. I wish I could give it six stars instead of five. It’s just designed very well and has all the features I could want for my home laundry and it’s very easy to operate. I have to say it attractive too. I installed it myself without any issues. It does a great job at washing clothes just yesterday. I use the quick wash feature and I had clean clothes in 15 minutes. I’ve also had blankets that I haven’t washed for years and I finally got them clean in this beautiful washer. I’m very happy with my new Christmas gift to the family.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team - Diego

Hey there. That’s awesome to hear! Sounds like this washing machine has truly been a game-changer for you. Love that you were able to get those blankets clean after all this time, and the quick wash feature is a total win! Glad it’s not only working great but also looking beautiful in your home. Enjoy your new laundry setup! ^ Diego

Nov 18, 2024
Reviewer name: FrustratedWithLG1
1 out of 5 stars
1 out of 5 stars review

Who Knows?!?!

The stacking kit came so late that the washer and dryer couldn't be set up and now just sitting in my living area and I can't even use this. Price dropped but 3 days after I ordered but LG refuses to offer price adjustment - some agents said to return it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Digital Care Team

Hello there! We appreciate you sharing your LG Washer, Dryer, and Stacking kit delivery experience. We always want to ensure that our deliveries help provide the most convenient experience for our valued customers. We'd love to look into options for the installation and stacking of your units on social media @LGUSSupport. Please message us with your contact info and model numbers. We'll be happy to help! *Joseph

Oct 19, 2021
Reviewer name: PouredColdWaterOnTheIdea
1 out of 5 stars
1 out of 5 stars review

NO HOT RINSE, CAN'T ACTUALLY GET SOAP OUT

There is only tap cold rinse available. Follow all detergent amount instructions, for a heavily soiled load. Run wash cycle. Then run Rinse & Spin and look in the window with a flashlight. Rinse water is gray with soap bubbles. Repeat Rinse & Spin ridiculously many times. Water is gray with soap bubbles. Cold water never actually gets all the detergent out. Nightmare for sensitive skin. How about running a hot wash cycle to rinse? There is only enough wash water to dampen the clothes, not rinse them. This washing machine needs warm/hot rinse. It needs "deep water mode" in general. It needs a soak cycle that can be set for 2-6-12-24 hours. On top of this, pressing the "Signal" button for 3 seconds is NOT turning off the obnoxious cell phone ring tone melody. Brand new -- is this a defective panel and I should exchange? How do I get a answer from LG on this?

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Dec 11, 2020
Reviewer name: Marianne4290
3 out of 5 stars
3 out of 5 stars review

Large variety of cycles

[This review was collected as part of a promotion.] I’m basically pleased with the washer. I previously owned a top loader. The top loader was capable of large loads. Even though this washer states it can handle a large load it can’t. I have tried a couple time. All my clothes do not come clean some don’t even get wet. That being said if you keep your loads medium to small it does a fairly good job.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

Thank you for taking the time to review our product. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane

Aug 8, 2024
Reviewer name: ABO6
5 out of 5 stars
5 out of 5 stars review

Quiet wash operation

[This review was collected as part of a promotion.] I'm not new to front load washers, but what I enjoy with this LG washer is how quiet the various cycles operate. I'm confident my clothes are thoroughly clean before I transfer them to the dryer. Also, love the chime rather than the buzzer when the cycle is finished.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hello! Thank you for the awesome feedback! Sounds like your LG Washer is hitting all the right notes — whisper‑quiet cycles, a clean you can trust, and that friendly chime instead of the old-school buzzer definitely makes laundry feel a bit more civilized. If you ever need anything down the road, feel free to reach out to @LGUSSupport.^James

Dec 29, 2020
Reviewer name: Tropicalgurl819
5 out of 5 stars
5 out of 5 stars review

Very Efficient!

[This review was collected as part of a promotion.] I bought my washer a few months ago, and it’s been one of my favorite purchases. It holds a lot of laundry, and cleans thoroughly. I like the variety of settings, especially the quick wash. Overall, this had as been the best washer I have ever purchased.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Dec 29, 2020
Reviewer name: Charly15
4 out of 5 stars
4 out of 5 stars review

Good Features

[This review was collected as part of a promotion.] I bought this two months ago, I am overall very satisfied. My only negative item is that you need to dilute the fabric softener and some of my family members forgot and blue streaks running down on the outside of the washer(very hard to clean)

Review from lg.com
Helpful?7HUNDQCYJTK013578519234