We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha

Hi, Marylou. Thank you for sharing your experience with us. It’s great to hear that your LG Washer (WM3400CW) model has been running well so far. The large-capacity tub and quiet operation are two of the features customers appreciate most, so it’s wonderful to know they’re making a difference for you already. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good ❤️ – LG Digital Care Team ^Juvy

Hello there, Your remark indicates that you have had a negative experience with our warranty policies. We'd appreciate the opportunity to explore if there are any other advantageous solutions that could provide some satisfaction with your appliance. Please contact us at 1-800-243-0000. We will be happy to assist you. ~Tanisha