We deeply regret to hear about the problems you have experienced with your LG washer. Receiving feedback about issues with our products helps us improve, so we appreciate you bringing this to our attention. Please know that customer satisfaction is our top priority and we sincerely apologize for any trouble this has caused you. For personalized assistance, please reach out to us directly via Facebook or X (Twitter) via @LGUSSupport. We are committed to finding a resolution that works for you, and thank you for your understanding.

We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki