Hi, DBHawk. Thanks for reaching out. Hopefully you were able to get the leaking issue fixed. But should you have additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Jolly

Hi Isabelita, thank you for sharing your experience with us. It’s wonderful to hear that your new 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW, is carrying on the reliability you’ve come to expect from LG. Staying with the brand after nearly 20 years with your previous washer says a lot, and we’re grateful for your continued trust. We hope this new model serves you just as well for many years to come. If you ever have questions or need support, you can reach us anytime at lgdigitalcare@lg.sprinklrsupport.com LG Digital Care Team ^Rich

Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your experience with your LG Washer. We want look forward to your next review. Have a great day. ~Tanisha

We're sorry to hear that you had a negative experience with your LG washer. Please see the below link for troubleshooting this issue. Link to support library for troubleshooting leaking: https://www.lg.com/us/support/help-library/leaking-front-load-washer-CT10000010-1431986512448. If you are in need of support, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Hi, Alicia. Thank you for sharing your experience with the LG Dryer (DLG3401W) model. It’s great to hear that the dryer itself was working perfectly and that the sound feature was quickly restored with the help of our customer service team. This unit is designed with helpful alerts and intuitive controls, so having the sound active definitely makes everyday use even smoother. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy