Hi, thanks for your review for your 4.5 cu. ft. Ultra Large Front Load Washer. #LifesGood when your new LG washer has the smart and extensive cleaning 6Motion™ Technology while being Energy Star® efficient. Happy washing! Please don't forget to perform the tub maintenance clean cycle as often as recommended by your owner's manual. ^Chris

We're sorry to hear that you had a negative experience with your LG washer. Please see the below link for troubleshooting this issue. Link to support library for troubleshooting leaking: https://www.lg.com/us/support/help-library/leaking-front-load-washer-CT10000010-1431986512448. If you are in need of support, please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to assist with the issue. Thanks. ^Nikki

Hi, Alicia. Thank you for sharing your experience with the LG Dryer (DLG3401W) model. It’s great to hear that the dryer itself was working perfectly and that the sound feature was quickly restored with the help of our customer service team. This unit is designed with helpful alerts and intuitive controls, so having the sound active definitely makes everyday use even smoother. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy