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Customer reviews for LG 4.5 cu. ft. Front Load Washer with ColdWash for
LG 4.5 cu. ft. Front Load Washer with ColdWash
4.4 out of 5 stars
stars
2,566 ratings2,561 reviews
  1. 5 stars69% (1,778)
  2. 4 stars18% (465)
  3. 3 stars5% (122)
  4. 2 stars2% (60)
  5. 1 star5% (141)

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Showing 1,291-1,300 of 2,561 reviews
Sep 18, 2021
Reviewer name: Sylvie411
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet

[This review was collected as part of a promotion.] I bought this after my last dryer died and was so loud with a thumb. This dryer is so quiet that I don’t even know it’s on. So far so good. Hook up was easy and it heats up and dries quickly.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 10, 2022
Reviewer name: Gordon 2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Have used it for about a month now. Easy to operate, load and unload. Bedding and casual wear come out feeling beautiful and crisp and soft.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Feb 15, 2022
Reviewer name: sunFlower53
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great washer

[This review was collected as part of a promotion.] Have had a great experience with this washer. Large capacity, not too loud, works well. I do not have to use much detergent, and NO fabric softner. Fairly quiet as well.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jul 16, 2023
Reviewer name: LG Washer Front Loader
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Efficient Model, don't think it is worth the money

I bought this a few weeks ago, and not happy with it at all. The features are limited (if you want to do a short wash, you can only use it on one setting). It also doesn't have enough water coming through the cycle.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG Social Media

hi, there. We apologize for any dissatisfaction you have experienced with your LG 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW washer. We understand that limited features and insufficient water flow can be frustrating when trying to achieve the desired results. Regarding the limited options for a short wash, we apologize for any inconvenience caused. Wash cycles and duration may vary based on the specific model and settings available. We appreciate your feedback on this matter and will share it with our product development team for consideration in future enhancements. Also for the water flow, please ensure that the water supply valves are fully open. Additionally, some modern washers are designed to be more water-efficient by optimizing water usage based on load size and cycle selection. This can result in a different water level than what you may be accustomed to with older models. However, if you believe the water flow is insufficient, you can send us a direct message through our social media platform at @LGUSSupport on Facebook or Twitter for further assistance and troubleshooting. We appreciate your feedback and strive to continually improve our products and services. If you have any other concerns or questions, please don't hesitate to reach out to us. We are here to assist you and address any issues you may have. ^Danee

Dec 18, 2021
Reviewer name: Whiteley2011
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Worst washer I ever purchased

I’ve only had this washer for two weeks. Every time it goes to spin cycle the drum clunks super loud. I’ve contacted LG and have yet to get someone here to look at it.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jun 3, 2021
Reviewer name: Atlanta smaag
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Ease of use

[This review was collected as part of a promotion.] We went with LG after our old units started giving us problems after 20+ years. The LG is a breeze to use. Add your laundry, add the detergent, press the power button, select the cycle and start.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jan 10, 2024
Reviewer name: Elizabeth K81
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and options

This washer is my new favorite appliance! Very quiet and user friendly. I love having the option of so many different settings, and the wash time is much quicker than my old top loader.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
Jun 9, 2022
Reviewer name: CMess
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent performance

[This review was collected as part of a promotion.] I am in love with my new washer! It washes my laundry better than any washer I have ever owned! I am looking forward to purchasing the matching dryer!

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
May 21, 2024
Reviewer name: mima11
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Fair

[This review was collected as part of a promotion.] I bought this about 2.5-3 years ago and needed to replace the rubber seal in washer due to mold. Otherwise the washer washes pretty well.

Review from lg.com
Helpful?7HUNDQCYJTK013578519234
reply from LG

Hello, Mima. Thank you for sharing your feedback about your LG washer, model WM3400CW. We're glad to hear that the washer performs well in terms of washing, but we regret to hear about the issue with the rubber seal and mold. Your satisfaction is important to us, and we want to ensure that your washer continues to meet your expectations. Please send us a private message on social media using @LGUSSupport with your contact information. Our team will work with you to address this concern and provide any assistance needed to maintain the performance and reliability of your washer. ^Win

Mar 7, 2022
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features and clothes are clean!

[This review was collected as part of a promotion.] I bought this about a month ago and the only con would be the amount of time it takes for a normal wash cycle about 90 mins! But clothes come out clean. Let’s hope the water bill is lower !

Review from lg.com
Helpful?7HUNDQCYJTK013578519234