hi, there. We apologize for any dissatisfaction you have experienced with your LG 4.5 cu. ft. Ultra Large Front Load Washer, model WM3400CW washer. We understand that limited features and insufficient water flow can be frustrating when trying to achieve the desired results. Regarding the limited options for a short wash, we apologize for any inconvenience caused. Wash cycles and duration may vary based on the specific model and settings available. We appreciate your feedback on this matter and will share it with our product development team for consideration in future enhancements. Also for the water flow, please ensure that the water supply valves are fully open. Additionally, some modern washers are designed to be more water-efficient by optimizing water usage based on load size and cycle selection. This can result in a different water level than what you may be accustomed to with older models. However, if you believe the water flow is insufficient, you can send us a direct message through our social media platform at @LGUSSupport on Facebook or Twitter for further assistance and troubleshooting. We appreciate your feedback and strive to continually improve our products and services. If you have any other concerns or questions, please don't hesitate to reach out to us. We are here to assist you and address any issues you may have. ^Danee

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Hello, Mima. Thank you for sharing your feedback about your LG washer, model WM3400CW. We're glad to hear that the washer performs well in terms of washing, but we regret to hear about the issue with the rubber seal and mold. Your satisfaction is important to us, and we want to ensure that your washer continues to meet your expectations. Please send us a private message on social media using @LGUSSupport with your contact information. Our team will work with you to address this concern and provide any assistance needed to maintain the performance and reliability of your washer. ^Win