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Customer reviews for Ninja Foodi 6-in-1, 8 Quart 2-Basket Air Fryer with DualZone Technology for
Ninja Foodi 6-in-1, 8 Quart 2-Basket Air Fryer with DualZone Technology
4.7 out of 5 stars
stars
1,659 ratings676 reviews
  1. 5 stars86% (1,422)
  2. 4 stars8% (136)
  3. 3 stars2% (34)
  4. 2 stars1% (20)
  5. 1 star3% (47)

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Showing 21-30 of 676 reviews
Oct 25, 2023
Reviewer name: Kathy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best Air Fryer!!!

Had a Corsori and quit working in less than a year. I purchased the Ninja and it is the best air fryer. I love it. Just wished I had caught it on sale but needed it then!!!!

Helpful?1J31G20OG1GO13578474200
Jan 25, 2023
Reviewer name: Glitternut
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love EZ Cleanup

It’s great! Love the two baskets, makes it easy to prepare 2 separate meals. We have made steaks, meatballs, pork chops, etc. vegetables, french fries, onion rings, everything turns out delicious.!

Helpful?1J31G20OG1GO13578474200
Jul 15, 2023
Reviewer name: Alexander
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Run and buy it

Love it

Helpful?1J31G20OG1GO13578474200
Feb 14, 2025
Reviewer name: SRF
1 out of 5 stars
1 out of 5 stars review

Customer Service is not the same

The product lasted few months only until with minimum use burned inside and a strong smell of burning wires made me disconnect the unit, Customer Service keep redirecting me to the wrong department on the chat and over the phone , the last 5 (helpers) ended the conversation before we finish (not very professional as it used to be), Ok the product didn't worked as expected but just tell me that only the manufacturer offers warranty since day one, I was offered a refund a reference number etc... after a week they say that the refund will be rejected because I spoke with the wrong department and when they are the ones who keep redirecting me and cutting the conversation, it looks like there is no managers to on C Service online to guarantee quality and accuracy in the answers.

Helpful?1J31G20OG1GO13578474200
reply from SharkNinja Product Expert

Hi dear customer, Thank you for sharing your experience with the Ninja Foodi 2-Basket Air Fryer. We’re very sorry to hear that your unit stopped working after only a few months and that your experience with customer service has been frustrating. That’s certainly not the level of support we want for our customers. Since your product may still be under warranty, we’d love to assist you directly. Please reach out to our Ninja Kitchen Support Team at 1-800-365-0135, and we’ll do our best to help resolve this issue. We appreciate your patience and the opportunity to make things right. Kind regards, Ninja Kitchen

Nov 8, 2022
Reviewer name: Pigslayer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy parent

We bought this as a gift for our son after he moved idue to locating a job in another city. He has used it multiple times in just a few weeks. He will call home and describe different recipes he has attempted. We purchased this particular air fryer because we have one at our house and are satisfied with it.

Helpful?1J31G20OG1GO13578474200
Sep 4, 2023
Reviewer name: Cj
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome air fryer

I had purchased an inexpensive air fryer. Every time I used it the house smelled like burning plastic. The manual said this was normal when first using the fryer. The smell was so bad I stopped using it. This air fryer is as amazing as the description listed No odor, works well, and food tastes awesome. Some people have said the unit is too large. I feel it is the perfect size for two people. Im very happy with this purchase.

Helpful?1J31G20OG1GO13578474200
Aug 16, 2024
Reviewer name: Brian
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Wonderful BUT….

The only reason I gave this 4 stars is because it does pretty good but it seems to not make the food crispy as I would like it to be. We first bought the Ninja single air fryer at the suggestion of my son cause he liked his so much, and we really liked the Ninja single basket air fryer A LOT! So I wanted to try the dual one. To say the least I was a little disappointed in the time it took cook my food. It seemed to be struggling to keep up with the single basket one. The dual zone is a WONDERFUL idea but it seems to have lost something with this “idea”. Don’t get me wrong, it works just fine BUT it just doesn’t get my food as crispy as the Ninja single basket air fryer that we have. It may need to be tweaked a little Ninja. 🤷‍♂️

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Jun 14, 2024
Reviewer name: Alikat
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

That was quite a shock

Apparently mine was defective, the food was not cooked per the instructions, I powered it of, got a nice shock of electricity run through my body, black smoke and grine all over the outlet, even tripped the breaker. Not sure if the prongs were missing metal pieces before or after but I'm pretty sure I'd notice that detail, replacing that outlet.

Helpful?1J31G20OG1GO13578474200
reply from SharkNinja Product Expert

Hello Alikat,Thank you for taking the time to leave a review.We're so sorry to hear that you’re having trouble with your Ninja Foodi smoking, not cooking correctly, shocking you, and tripping your breaker. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.Kind regards,Ninja Kitchen

Jan 30, 2024
Reviewer name: Robert in LWR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

You are going to love this thing!

I am a recent widower, and now find myself chief cook! Cooking for one, and making several items was a challenge. With the two basket, I can cook two different items at the same time. If they have different temperatures and cooking times, the fryer will adjust so that both items finish at the same time! Outstanding! ! ! Shrimp, fries, tater tots, salmon, are easy, fast, and turn out great. It is BIG and somewhat HEAVY, but manageable by an 80-yr-old.

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Aug 25, 2025
Reviewer name: Sheila Scioneaux
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not a happy Sam's Plus Member

Not happy, ninja was purchased on sale and I had to return because of malfunction of the unit. Sam's did not have another one in stock so instead of refunding my cc the rep issued a gift card which will cost me 40.00 more for same item. I have spoken to 2 individuald from your store and was not helpful at all. I m a plus member and should not have been treated this way... This was at the Sam's on Marshall road in San Antonio TX.

Helpful?1J31G20OG1GO13578474200
reply from SharkNinja Product Expert

Hi Sheila, Thank you for taking the time to leave a review. We're very sorry to hear that you received a defective Ninja Foodi and that you had to return it . We truly understand how concerning it is that a refund was not provided, and we will absolutely share your feedback with the relevant teams. We recommend that you keep in contact with Sam's Club; we have no doubt they'll do their best to assist you. If you have any other questions or concerns, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen