Hey there. Thank you for your time in leaving us a review regarding your 7.3 cu. ft. Ultra Large Capacity Rear Control Electric Energy Star Dryer with Sensor Dry. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. ^Anthony

Hi. We appreciate you sharing your rating and feedback about your LG DLE6100W Dryer. We recognize your experience with the chime volume level and cycle notifications, and we aim to provide convenient appliances that fit seamlessly into your daily routine. You can review instructions on adjusting the notification volume settings using this guide https://www.lg.com/us/support/help-library/adjusting-sound-notification-volume--20154856191156?srsltid=AfmBOorHWW8de5Ht8rFXB4u4MBCpMOlIIaJk-rlumelSMHJhwCKcSwKU. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hello there, thanks for sharing your experience with your 7.3 cu. ft. Ultra Large Capacity Rear Control Electric ENERGY STAR Dryer with Sensor Dry model DLE6100W. We understand you mentioned that your first unit stopped heating after 8 months, and we appreciate you taking a moment to let us know. We understand how important it is for your dryer to maintain steady heating performance. A quick step that can help restore heat output: - Check that the dryer’s exhaust vent is fully clear, as restricted airflow can prevent proper heating You can also review the full manual and support resources for your DLE6100W here: https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS?tab=1 If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ‑Rich

Hi. Thank you for sharing your experience with your LG Dryer. We appreciate you letting us know about the control board replacement and the time it took to complete the repair, and we want to ensure your specific LG unit is reviewed so we can see how to assist moving forward. To allow us to properly investigate the details of your specific product model and to see how we can assist with the issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Hi. Thanks for sharing what’s happening with your LG Dryer. We appreciate the details about the drying performance and the sensor leaving items damp, as this gives us helpful insight into how your specific LG unit is operating. We want to take a closer look at this for you. To allow us to properly investigate the details of your specific product model and to see how we can assist with your dryer‑sensor‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-washer-dryer-combo-troubleshooting-poor-drying-performance--20153781923566 ^James