reply from LG
Hi there. Thank you for sharing your experience with us. We understand that your LG DLE6100W dryer is not heating, which prevents you from using it effectively. Your feedback is important, and we would like to assist you further. You may access this link: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. As a troubleshooting step, please check if you have selected a no-heat setting, as this can sometimes be the cause. If that is not the issue, ensure that the dryer is properly connected to a 240V outlet, as inadequate voltage can prevent the heating element from functioning. Additionally, verify that the lint filter is clean and that the venting system is not blocked, as airflow restrictions can also impact heating performance. For further assistance, please send us a private message on social media @LGUSSupport, and our team will be more than happy to explore possible solutions. We appreciate your patience as we work to resolve this matter.—Mau