Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.

Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for

Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.

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4.5 out of 5 stars

stars519 ratings452 reviews

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Showing 71-80 of 452 reviews

Jun 26, 2020

DylansDaddy

5 out of 5 stars review

Verified Purchase

Defender 4 k camera system with cameras and DVR 4

Buy your set today , don’t pass go, don’t think about it, don’t second guess, don’t look any farther , this is an awesome system with the most features at the lowest cost, defender will stand behind there product , don’t wait , get it now...

Review from defender-usa.com

Helpful?

reply from Cx

Hello DylansDad, Thank you for taking the time to review the 4K security system. Our customer feedback is what matters most to us here at Defender! We are thrilled that you are as thrilled with this system as we are! We could not agree more, we strive to offer great products at great prices! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Jun 28, 2021

Sams

5 out of 5 stars review

Verified Purchase

Ga res

Replaced an existing system. The Defender system has better cameras and a better storage system than the previous system. Good system and resonably priced So far no problems.

Review from defender-usa.com

Helpful?

reply from CX

Hello! Thank you so much for the 5-star review. We are very happy that you are pleased with the quality of the cameras, storage, and value. Thank you for choosing Defender Cameras. Best Regards, Mandala M. | Defender Customer Experience Expert

Dec 27, 2021

Marks Co Inc

5 out of 5 stars review

Verified Purchase

So Good brought a second one.

This is our second one of these we have purchased. Loved the first one, so easy to work with and monitor off site. This second one is going to replace a existing security system of a different company, which has always been hard to work with.

Review from defender-usa.com

Helpful?

reply from CX

Hello Anonymous! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Mar 20, 2021

DVOLS

1 out of 5 stars review

Verified Purchase

Product does not work.

As of this moment, because I have one of the four cameras that does not work, I very disappointed. I’ll re-review once the warranty/ replacement occurs

Review from defender-usa.com

Helpful?

reply from CX

Hi Dan, We appreciate your honest review. We sincerely want to help and we would appreciate understanding all of the details. Would you mind giving us more information about what happened here? Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. Looking forward to hearing back from you soon. Kind Regards, Raj J. | CEO of Defender

Sep 24, 2020

concours

5 out of 5 stars review

Verified Purchase

Computer savvy! Watch the YouTubehelp.

I always liked Defender Products. This is my 2nd time I bought Defender camera systems. This is a upgrade to what I had. You need to be computer savvy. No IT help.

Review from defender-usa.com

Helpful?

reply from CX

Hello councours! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Please note our Customer Experience Experts are available through Live chat on our Defender Cameras website and can help with all of your technical issues! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Mar 29, 2023

Rhett

5 out of 5 stars review

Verified Purchase

Excellent System

After installing cameras picture quality is really good and I like that I can view cameras on my phone and computer. I also like being able to zoom in on cameras.

Review from defender-usa.com

Helpful?

reply from Defender

Hello Rhett, Thank you for your review. We are happy to hear you love the picture quality, the phone app, and being able to zoom in on the cameras. Thank you for choosing Defender to protect what matters most. Best Regards, Amanda M | Defender Customer Experience Supervisor

Jun 23, 2020

Robynne

5 out of 5 stars review

Verified Purchase

Great picture

Bought refurbished cameras, all work, delivered quickly, great picture day/night, indoors/outdoors. Alerts to my phone, easy to use app, love it, thank you!

Review from defender-usa.com

Helpful?

reply from CX

Hello Robynne, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with our fast delivery, picture quality and easy to use app! ! Our customer feedback is what matters most to us here at Defender! We are thrilled that you are as thrilled with this system as we are! We could not agree more, we strive to offer great products at great prices! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your Phoenix. Without you and our other customers, Defender would not be the name it is today!

Oct 27, 2021

JW Chapman

5 out of 5 stars review

Verified Purchase

Quality and Value

Great picture and quality for the price. The system is easy to setup and is well worth the investment. I have helped several people set this system up at their home and business. Have had no problems with any of equipment

Review from defender-usa.com

Helpful?

reply from CX

Hello JW Chapman! Thank you for taking the time to review the Defender 4K Ultra HD Wired 16 channel Security System with 8 cameras. We are so glad to hear you are happy with the great 4K resolution, the easy set-up and the peace of mind it brings. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Apr 1, 2021

Sam Cubs

5 out of 5 stars review

Verified Purchase

Great Security System. I use it for my business.

I spent a lot of time doing my research for a security camera for my warehouse. This one is simply the best for the price. Will buying another one for my stores. The app is also so easy to use. All in all, I'm impressed.

Review from defender-usa.com

Helpful?

reply from CX

Hello! Thank you for taking the time to review the Defender 4K Ultra HD 1TB Security System with 4 Cameras. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Nov 19, 2021

poor return policy

1 out of 5 stars review

crap cameras

I have always gone with Sams when purchasing cameras and last time I got night owl. Loved them! This time they were carrying defender and I have had nothing but issues with them. I haven’t even had them 2 months and have been in touch with customer support twice already! I want nothing more than to return them but Sams won’t take them back because they have only have a 14 day policy and defender wants me to eke sending the dot back so they can send me a new one…. I still have no cameras!!

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