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Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

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Showing 51-60 of 519 reviews
Mar 23, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Combining 1080 cameras into a 4K DVR

Owning a 1080 - 8 camera system, I wanted to buy the 4K - 16 camera system, and reuse 8 of the 1080 cameras along with 8 - 4K cameras. The help desk was absolutely unable to figure out how to do that, so I drew up a schematic diagram for them to have their engineering section look at; which they eventually approved. BTW, it works very well. I used the 1080 power supplies with the built-in ferrite beads on the 1K cameras and the original cabling without ferrite beads for the 1K side.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Coop! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Jul 13, 2020
Anonymous
4 out of 5 stars review

Verified Purchase

Very good

I love the new 4k system I just purchased. The digital zoom is wonderful and the picture is crystal clear. The adjustment on the cameras are not what I was hoping they would be, but with a little time I was able to point all the cameras where i needed them.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Feb 25, 2021
Richard C
5 out of 5 stars review

Verified Purchase

A wow of a surprise

We previously had security cameras but the manufacturer went out of business and no longer gave support for them. After researching several brands I decided to give Defender a try. Delivery was delayed several days but when they arrived I had them installed and was very pleased with the clarity of the picture making me feel i made the best choice!

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Richard, Thank you for taking the time to review the 4K security system. We are so happy to hear that you are happy with the quality of the picture! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! We invite you to write an honest app review also at Review Defender 24-7 App for Android on Google Play Store - https://play.google.com/store/apps/details?id=com.mcu.defender&hl=en_CA Review Defender 24-7 App for iOS on App Store - https://apps.apple.com/us/app/defender-24-7/id1449212954 Amanda M. | Defender Customer Experience Expert

Jan 16, 2022
Happy Buyer
5 out of 5 stars review

Verified Purchase

Amazing Cameras

We were very surprised on how fast the shipping was. We are thrilled with our 4KUltra HD Wired 4 channel system. The videos are amazingly clear! The app is outstanding. First time set up takes some time - - but all the while worth it! Everyone is impressed with the quality of the system. Worth every penny! I am looking forward to purchasing an additional couple of wifi cameras in the near future.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Anonymous! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Dec 5, 2021
Kayla
4 out of 5 stars review

Verified Purchase

Price was good

Day two having this system so we are still getting to know it (settings); the image quality during the day is perfect and night is decent, our license plates are blurred but because we have Christmas lights up perhaps that has something to do with it? We also noticed the time and date stamp letters have black and white font which is strange.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Kayla! Thank you for taking the time to review the Defender 4K Ultra HD Wired 4 Channel Security System with 4 cameras. We are so glad to hear you are happy with the clear 4K resolution. Please note that any lights close to the cameras may cause glare. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Sep 22, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Very happy!

So far we are very impressed with the 4K Ultra HD security system! We have only gotten around to installing one of the cameras since figuring out the wiring to and from the camera can be a bit of work. But 2 days after installing, we were able to capture a man breaking into one of our cars parked outside. We are extremely grateful that we had that camera running because its providing very useful evidence for the police. Make sure to avoid any obstructions in the path of the camera to maximize the night vision capabilities! We originally had a bit of roof line in the shot which caused a lot of glare. Once we tilted the camera down the quality improved A LOT! Day time quality is 10/10! It was also very helpful to watch the set up video on the Defender Youtube page! Also, Defender 24-7 app is working very well for us on our iPhones! No crashes or lag. The Motion Sensor alerts are very helpful as they record about 2minutes every time they are triggered which makes it very easy to save video/photos without having to playback and scroll through the footage.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Oct 27, 2021
JW Chapman
5 out of 5 stars review

Verified Purchase

Quality and Value

Great picture and quality for the price. The system is easy to setup and is well worth the investment. I have helped several people set this system up at their home and business. Have had no problems with any of equipment

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello JW Chapman! Thank you for taking the time to review the Defender 4K Ultra HD Wired 16 channel Security System with 8 cameras. We are so glad to hear you are happy with the great 4K resolution, the easy set-up and the peace of mind it brings. Our customer feedback is what matters most to us here at Defender! Without you and our other customers, Defender would not be the name it is today! Yvonne M. | Defender Customer Experience Expert

Aug 7, 2021
Mugwhumper
5 out of 5 stars review

Verified Purchase

Defender 4K

Easy to set up. Great tech support if you need it. Get notifications or access through the Defender app from anywhere. Mines been up for several months no issues and I love it

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Mugwhumper! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Feb 3, 2021
BeNnSrt
5 out of 5 stars review

Verified Purchase

Very great product

Je recommande ce kit ! Rapport qualité prix je ne croit pas avoir pu trouver mieu. Je vais en acheter un autre kit pour mon bloc appartement c’est 100% sur. Tout ce donc vous avec besoin de trouve dans la boite!

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello BeNnSrt! Thank you for taking the time to review the 4K security system. We are so glad to hear you are happy with the 4K. Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your 4K. Without you and our other customers, Defender would not be the name it is today! Amanda M. | Defender Customer Experience Expert

Mar 20, 2021
DVOLS
1 out of 5 stars review

Verified Purchase

Product does not work.

As of this moment, because I have one of the four cameras that does not work, I very disappointed. I’ll re-review once the warranty/ replacement occurs

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hi Dan, We appreciate your honest review. We sincerely want to help and we would appreciate understanding all of the details. Would you mind giving us more information about what happened here? Please reach out to our Customer Experience Experts so we can make it right! We are available through email or live chat Monday to Friday from 8am to 4pm EST. Looking forward to hearing back from you soon. Kind Regards, Raj J. | CEO of Defender