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Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

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Showing 381-390 of 452 reviews
Jul 5, 2019
davev
5 out of 5 stars review

Great 4k feed

This is my 4th system I am purchasing from Defender. None of the equipment has every failed, it holds well. The video feed looks well.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Thank you for the review David, we're so happy to hear you have been a happy part of the Defender Family for this long. We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Apr 24, 2020
Bear 1961
4 out of 5 stars review

Satisfied

I am pleased however they could have added wireless network connectivity as well as the owners manual. the support is great.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Bear 1961! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender. Without your feedback, Defender would not be the name it is today! Melissa C. | Defender Customer Experience

Nov 5, 2020
Jon M
5 out of 5 stars review

Clear image in real time

I bought this for motion detection activated monitoring the entrances to my property and it works great. Clear picture, records when activated.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Jon M! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Dec 23, 2019
Anonymous
5 out of 5 stars review

great features.

I have brought and installed the security system. It works great on day time and night time. I would recommend my friend to buy it.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Customer Experience Expert

Hello Yan Zhi Ma, and thank you for taking the time to review your Defender 4K wired security system. We are happy to hear you are pleased with the picture quality both during the day and at night and that you would recommend the system. Please do not hesitate to reach out to our Support Team via chat, e-mail or phone if you require any assistance.

May 28, 2019
tiva
5 out of 5 stars review

smaller cameras better picture

we had the old defender cameras for 8 years running everyday and was time to upgrade the new cameras are smaller with much better picture.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Tony, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!

Jul 13, 2020
ilai
4 out of 5 stars review

Good system

Have it for about 3 month now. so far so good. Good quality picture and good features. Good for the price.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Aug 15, 2019
Fireman2
5 out of 5 stars review

Great system for the price

Just bought the second system. The first system that I bought is still in use with no issues. Easy setup and the video is very clear.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience

Hi Ronald! Thank you so much for being a loyal member of the Defender family, we hope you enjoy your new Defender 4K Wired Security System.

May 12, 2020
Mike b36511
5 out of 5 stars review

Very Happy

Upgrading from a lorex 960h and couldn't be happier. Easy setup,works great on my cell and tablets. Crystal clear vision.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
Dec 27, 2019
Fiveinva
1 out of 5 stars review

No accompany Android app

Just set up and seems to have good quality images. Did have issue with setting up from my Android phone. The app is not currently in the store.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Rob, thanks for the feedback about the app. Our developers are currently working to get it back on the app store. We apologize for the inconvenience this has caused you. Martin R. | Defender Customer Experience Expert

Jan 11, 2020
Brent
5 out of 5 stars review

Picture quality is great

This system only took a few hours to set up, and the picture quality is really great. So far I been extremely impressed with it.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Customer Experience Expert

Thank you for taking the time to review your Defender 4K wired security system. We are happy to hear you are impressed with the system and the picture quality. Should you require any assistance, please reach out to our Support Team via phone or e-mail.