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Customer reviews for Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk. for
Defender Vision AI 4K Cameras with 1TB DVR Security System, 4pk.
4.5 out of 5 stars
stars519 ratings452 reviews
  1. 5 stars69% (360)
  2. 4 stars21% (107)
  3. 3 stars3% (14)
  4. 2 stars2% (11)
  5. 1 star5% (27)

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Showing 321-330 of 452 reviews
Apr 20, 2020
Andrew in Toronto
5 out of 5 stars review

Easy install. Great value for the price.

Recently purchased this model and found the install to be easy and straight forward. Mount where you like and adjust the camera to the correct angle. The best part is no monthly fees and it's easy to access through their mobile app. 2 thumbs up.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Andrew in Toronto, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Nov 8, 2019
Geosand
5 out of 5 stars review

Easy Setup and Great Video Quality

Setup up Defender system using 65 inch flat screen TV that we also use as part of our home entertainment system. After installing cameras and programming DVR all worked perfect with great viewing and playback quality. Very happy with purchase!

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Defender Support

Thank you George Sandoval for taking the time to review your Defender 4K wired security system I'm happy to hear you are happy with your purchase. If you find that you have any questions or concerns, please contact our support team by phone, email or live chat!

May 23, 2020
glenn357
5 out of 5 stars review

friendly user and crystal clear

i bought last week to best buy.when it arrived i just connected or install. and i was surprise its friendly user easy to configure to my phone.and its super clear.more clear than my old camera.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello glenn357, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

Oct 11, 2021
LeighB
4 out of 5 stars review

A decent camera system

works well, we 've had some blurry issues. don't have audio on the cameras and the play back on the connecting app is not as good as on the at home device itself

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Leigh, Thank you for your review. I am very sorry to hear you have had a blurry issue, please contact our support team through email or live chat, we would be happy to assist. While the 4K does not come equipped with audio, you can purchase a microphone with RCA connections from a third party. The microphone connects to the back of the DVR and is run to the area in which you want to hear sound. Please note the connection with the app can be affected by the speed of the internet in your home as well as on the device you are connecting with. Thank you for choosing Defender to protect what matters most! Best Regards, Amanda M. | Defender Customer Experience Expert

Jun 14, 2020
CCall
5 out of 5 stars review

Quality

Highly impressed with picture quality and especially night vision. The system was relatively easy to set up with cameras being plug and play. Would highly recommend for security on a budget!

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello CCall! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Sep 21, 2020
Look Out
5 out of 5 stars review

I hear a noise outside

Now sense I bought this system. I can rest at ease, when I hear a noise outside. I am able to see all around the outside. Without leaving my bed. Now that is great!

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Look Out! Thank you for taking the time to review your Defender 4K security system. We are so glad to see that you are enjoying the peace of mind that Defender strives to provide our customers with! Our customer feedback is what matters most to us here at Defender and, we would greatly appreciate you speaking with your friends and family about your experience with Defender Without you and our other customers, Defender would not be the name it is today! Melissa C. | Defender Customer Experience Expert

Aug 3, 2019
bohenry
5 out of 5 stars review

Bought one of your systems for my business 2 years ago, was so happy with its ease of operation I purchased a system for my home, and 1 for my daughters house as well. Easy to set up and install, very happy with your product.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience

Hi Brian, thank you for your review and for being a loyal member of the Defender Family! We hope to help you and your family protect what you value most for years to come!

Sep 4, 2019
Lois
5 out of 5 stars review

My 2nd System Of Defender Cameras

I bought a system for my home 3 years ago and I am still happy with them. So when I needed to add security for the outside of our nonprofit I bought Defender cameras again. Thank you

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience

Hi Lois, thank you so much for your review and for being a loyal member of the Defender family! We hope you are enjoying your Defender 4K Wired Security System.

Apr 13, 2020
Nonprophet
4 out of 5 stars review

Great System

The system is well worth the money. Hooking up was a breeze and the picture quality is very good. If you zoom in it becomes a bit grainy but it think that is to be expected.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from CX

Hello Nonprophet, thank you for taking the time to review your Defender 4K system! Welcome to the Defender Family! We are so glad to hear you are happy with your system! Our customer feedback is what matters most to us here at Defender! We would greatly appreciate you speaking with your friends and family about your experience with Defender and your system because without you and our other customers, Defender would not be the name it is today! Melissa C.| Defender Customer Experience Expert

May 14, 2019
brad419
5 out of 5 stars review

Upgraded an older unit

This is my 4th unit so far. I have 2 systems running at 2 different locations and have now upgraded both of them to 4K. Easy set up. Great picture quality.

Review from defender-usa.com
Helpful?6WAKVF5C4G6E13577673673
reply from Customer Experience Team

Hi Brad, thank you for taking the time to review Defender 4K (8MP) Wired Security System! We are excited to see that you are happy with the system and the set up! If you ever have any questions or concerns, we have an extensive knowledge base with excellent How-To Videos for frequently asked questions located on our support page: https://www.defender-usa.com/support/. With your lifetime customer support, our Customer Experience Team will always be more than happy to assist you to ensure you're getting the most out of your system! Thank you for being a part of the Defender Family and remember to share your experience with your family and friends, so that we can help them protect what they value most!