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Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars
776 ratings776 reviews
  1. 5 stars82% (637)
  2. 4 stars13% (99)
  3. 3 stars2% (18)
  4. 2 stars1% (6)
  5. 1 star2% (16)

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Showing 301-310 of 776 reviews
Dec 8, 2022
Fman777
2 out of 5 stars review

Problems from day one

I've had the new unit for 3 weeks. From day 1, it's had a very loud ticking noise on spin cycle. Had Service Tech out twice now and they can't find anything with it. The Tech left today and didn't hear anything. Right after he left - horrible, loud ticking again through several loads. I made a video of the noise and submitted it. We'll see what happens

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from Samsung Care

Hi There, Addressing the condition of your unit is essential to us. We want your experience with the appliance to be the best! Samsung dryers and washers are generally very quiet. Many of the sounds are normal or can be fixed with little effort. Learn more from these details. Samsung dryer is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01000979/ You may also watch our youtube video about "What noises your dryer makes and why": https://www.youtube.com/watch?v=86vxZamgYwQ Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Washing machine shakes & vibrates or is noisy: https://www.youtube.com/watch?v=ywOrH59K9Rw Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145245346, to help our team pull up your information. Have a great day! ^Chrystel

Jan 17, 2025
Aimk
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] Its been just one month now. So far so good. I have kids to this machine is perfect for heavy loads. I hope my new samsung washer last long. I haven’t used many features nor connected to dell phone.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Oct 12, 2022
Clayton55
5 out of 5 stars review

Love washing!

[This review was collected as part of a promotion.] This washer is amazing, it is very quiet, and the wash cycles are simple but yet has many functions available for different types of clothes. I like how the drum is big, for a family of 5 am able to do my laundry in 2 loads before i had to 4 loads in my previous washer. The vibration reduction technology is amazing. i would highly recommend this product.

Review from The Insiders
Helpful?6KASYAR70FA813577616435
Jun 29, 2023
Houseworker
5 out of 5 stars review

Makes doing laundry kinda fun.

[This review was collected as part of a promotion.] Wow she’s a beauty 🤩. So many options to choose from but in time I’m sure I’ll just figure out my few preferred settings and that will be that. Very quiet and really does a great job. I’m very impressed with the patient customer service person who walked us through all the technical stuff. We bought the dryer and connector device as well. Always have good luck with Samsung and LG products.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Sep 24, 2023
TBone
5 out of 5 stars review

Bigger and better

[This review was collected as part of a promotion.] We purchased this set a month ago and are glad we did. It’s been such a pleasure to have real clean clothes again. The bigger size is so much easier for bedding and blankets. Samsung did a great job on these

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Nov 2, 2022
Square Deal
5 out of 5 stars review

Everything I can think of, and more is up to date.

[This review was collected as part of a promotion.] This is another great product for Samsung. It is our 7th. The machine is quiet, cleans Items thoroughly and appears to be energy and water efficient. The little song it plays is a great improvement to a loud buzzier

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Nov 1, 2022
LoveIT
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Purchased the Bespoke 5.3 cu. ft. Ultra Capacity Washer 3 months ago and we love it! The intuitive dial is easy to use and provides many options for various load settings. It was easy to set up and operates quietly.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Aug 5, 2024
Peter
1 out of 5 stars review

Just OK - good but not great for sure.

[This review was collected as part of a promotion.] Pros: (1) clothes are usually quite dry after the spin cycle. (2) washer usually stay secured and quiet during a spin cycle. Cons: (1) Some water drips out of the door when I open the it after a wash. (2) the pre-programmed cycles do not allow for manual tuning (3) the touch controls are not back-lighted - difficult to see. (4) the touch controls are too sensitive - easily triggered by accident. (5) clothes are 'warm' after a 'cold' wash - I'll call for service when I get a chance.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Hi Peter, We understand how you felt about your experience. Let us help you with the washer. We would be delighted to communicate with you directly and assist you in any way we can. Don't hesitate to get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147411771) to help our team pull up your information when you message us. Thank you. -Kimberly

Nov 7, 2022
Mahi
5 out of 5 stars review

Nice looks with great performance

[This review was collected as part of a promotion.] I brought this 2 months ago and it works great. It is quite easy to operate and handles large loads effectively. Also it remembers our frequent options and suggests next time. The look and touch feel is great. Overall loved it.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Jan 17, 2023
Rick
5 out of 5 stars review

Great Washer!!!

[This review was collected as part of a promotion.] Great washer. Much quiter than my previous 7years old washer. Much less vibration during spinning cycle. But feels like it is louder than ones they are selling in Korea which I have used same model.

Review from Samsung US
Helpful?6KASYAR70FA813577616435