Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars653 ratings653 reviews
  1. 5 stars82% (535)
  2. 4 stars13% (85)
  3. 3 stars2% (13)
  4. 2 stars1% (5)
  5. 1 star2% (15)

Member photos

  • +289 images
Sort by |
Showing 251-260 of 653 reviews
Jan 24, 2024
Anonymous
5 out of 5 stars review

Excellent washer very quite

[This review was collected as part of a promotion.] Very quite and lot of smart options allows to get the clothes cleaned as required alo the large drum allows to wash large blankets the wash is also very precise and clean.. overall very happy with this product and the bespoke dryer...

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Jun 11, 2023
Sanctuary037
5 out of 5 stars review

Finally design, function and practical meet.

[This review was collected as part of a promotion.] Sophisticated, stylish and sleek this washing machine sets the bar high above others and will be a welcome addition to any home. The endless options available, along with it’s AI technology makes the chore of laundry very pleasurable and welcome to you into the future.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Nov 15, 2022
Samsung Fan
5 out of 5 stars review

Love the single selector

[This review was collected as part of a promotion.] I wasn't sure I'd love the single dial versus the traditional washer configuruation of multiple dials and buttons but owning this has changed my mind and I do love this panel layout. There are all manner of different load and fabric configurations that can be chosen from the options menu and it can be further refined to your tastes through the side buttons or the SmartThings app. The added communication with the companion dryer, sending it's load information and automatically configuring for the last dryer cycle, makes this routine task so much easier.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Dec 3, 2024
Disappointed
1 out of 5 stars review

Leaks from soap dispenser

Leaks from soap dispenser, down the front, no info in manual about troubleshooting this issue. I have puddles in my laundry room, and the drips all originate at the soap dispenser. Samsung has made it impossible to get support online - it's all AI and robots now that put a user into endless circles of repetitive and unhelpful screens. Huge regret buying these.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from Samsung Care

Greetings! It sounds really frustrating to deal with the soap dispenser leaking and the puddles in your laundry room. We are here to help. I have shared a Samsung link below to help with your experience. The link has hyperlinks that you can visit for additional help. Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshoot/TSG10002916/ In addition to the steps in the link shared above, excessive water pressure can cause water to overflow from the dispenser. Check your home’s water pressure to ensure it's within the recommended range. The proper water pressure for this washer is between 20-116 psi. Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147845093 to help our team pull up your information. Leo

Jul 27, 2023
Kripa
5 out of 5 stars review

Perfect size

[This review was collected as part of a promotion.] As a busy homemaker, investing in the right washing machine has been a priority for me, and the Samsung Washing Machine has exceeded all expectations. After using it for several months, I am delighted to share my positive experience with this remarkable appliance. Design and Build: The Samsung Washing Machine boasts an elegant and modern design that seamlessly blends into any laundry room. Its sleek appearance is complemented by sturdy construction, promising long-lasting durability. The front-loading design allows for easy loading and unloading of laundry, and the control panel is intuitive, making the machine effortless to operate. Cleaning Performance: When it comes to cleaning capabilities, this washing machine truly shines. With a range of innovative features and cutting-edge technology, it tackles tough stains and dirt effectively, even in large loads. The powerful motor ensures a thorough clean without damaging the fabric, making it suitable for various clothing materials and fabric types. Eco-Friendly and Energy Efficient: One of the most impressive aspects of this washing machine is its commitment to environmental sustainability. The appliance is ENERGY STAR® certified, meaning it consumes significantly less water and energy compared to conventional models. Its eco-friendly design not only reduces utility bills but also minimizes the carbon footprint, making it a responsible choice for environmentally-conscious consumers. Smart Features and Connectivity: The Samsung Washing Machine's smart features have simplified my laundry routine. The built-in Wi-Fi connectivity allows me to control the machine remotely through my smartphone. I can easily start or pause a wash, receive alerts when the cycle is complete, and even troubleshoot potential issues via the SmartThings app. This level of connectivity has brought convenience to a whole new level. Quiet and Vibration-Free Operation: Despite its powerful performance, the Samsung Washing Machine operates with minimal noise and vibration. This attribute is particularly useful during late-night laundry sessions or when entertaining guests nearby. It ensures a peaceful environment and adds to the overall user experience. Capacity and Versatility: With its generous capacity, I can now handle more laundry in a single load, saving both time and effort. The appliance offers a variety of wash cycles tailored to different fabric types, including delicates, heavy-duty, and quick wash options. This versatility makes it suitable for various laundry needs. Conclusion: In conclusion, the Samsung Washing Machine is a game-changer in the world of laundry appliances. Its modern design, eco-friendly nature, exceptional cleaning performance, and smart features make it stand out from the competition. The combination of convenience, efficiency, and reliability has made doing laundry a much more enjoyable task. Without a doubt, I highly recommend this Samsung Washing Machine

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Nov 22, 2022
Jennifer
5 out of 5 stars review

Extremely impressed

[This review was collected as part of a promotion.] I have waited a couple weeks to do this review as I wanted to see just how well the washer preformed. It is amazing!!!! It looks very sleek and with the light inside it shines so beautiful. Clothes come out very clean. It is so quiet we kept checking on it for about the first week to make sure it was running. So glad we chose this over the others we looked at. The only bad thing was the so called professional delivery. Which was done by another company.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Sep 24, 2023
TBone
5 out of 5 stars review

Bigger and better

[This review was collected as part of a promotion.] We purchased this set a month ago and are glad we did. It’s been such a pleasure to have real clean clothes again. The bigger size is so much easier for bedding and blankets. Samsung did a great job on these

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Nov 1, 2022
LoveIT
5 out of 5 stars review

Love it!

[This review was collected as part of a promotion.] Purchased the Bespoke 5.3 cu. ft. Ultra Capacity Washer 3 months ago and we love it! The intuitive dial is easy to use and provides many options for various load settings. It was easy to set up and operates quietly.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Oct 30, 2024
Frustrated
1 out of 5 stars review

Doesn’t drain properly

Long story short, they cannot fix the terrible smells. We’ve had front loading washers for years and only had an issue with this specific washer. I’ve had Samsung repair techs come out twice and the only thing they can recommend is to do the usual self clean tactics. We’ve tried everything and have even over done it and it still smells. I suspect it’s not draining the old water because I have to open the drain valve and empty almost 30oz of dirty smelly water before EVERY WASH in order to have the clothes not smell. I shouldn’t have to do this before every wash with any washer, especially a bespoke washer.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Hello there, We aim to ensure your washer always functions at its best. Let's help you. If your washer is not draining, here is a guide to help you. Please click on the embedded word and watch the video included. Samsung washing machine does not drain https://www.samsung.com/us/support/troubleshooting/TSG01001013/ Please see page 59 under the "Does not drain and/or spin" and page 61 under the "Has odors" section of the manual for more details. Manual https://downloadcenter.samsung.com/content/UM/202407/20240725163552184/DC68-04386B-04_IB_WF8700B-WF6700B-MD_SimpleUX_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147640556) to help our team pull up your information. Have a great day. ^Camille

Mar 13, 2024
banu
1 out of 5 stars review

Worst washer, detergent tray filled with water

We are having worst experience with this washer, even with HR detergent and good softener, clothes smells bad after 1-2hours of washer cycles. If we fill Softener before putting clothes in, softener will leak even before washer is started, drips on our hands while loading clothes into washer tub.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

We understand how crucial it is to have a washing machine that works efficiently in your home, banu. Let us help you out. Please refer to the resources below for solutions for your washer's detergent drawer. Please click the links and hyperlinks and watch the instructional video for tips. Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshooting/TSG01207154/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1146949829, to help our team pull up your information when you message us. Have a great day. -John