Skip to Main Content
Sam's Club
Sam's Club
Customer reviews for Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash for
Samsung Bespoke 5.3 cu. ft. Front Load Washer with Speed Wash
4.7 out of 5 stars
stars653 ratings653 reviews
  1. 5 stars82% (535)
  2. 4 stars13% (85)
  3. 3 stars2% (13)
  4. 2 stars1% (5)
  5. 1 star2% (15)

Member photos

  • +289 images
Sort by |
Showing 211-220 of 653 reviews
Sep 16, 2022
ParliProRulez
5 out of 5 stars review

WOW! Great washer and dryer for the family

[This review was collected as part of a promotion.] When they installed my washer and dryer I can only say I was impressed. Although we did not stack the units they are stack-able. They look sleek and modern. The washer and dryer are so much quieter than my previous ones. We have two kids, so load capacity is a must and these both meet if not exceed the bill. One of the things I love the most is they use a lot less water. With four people our monthly bills are always a concern and these will definitely help with that. Finally, all the options it has I am still working through them, and did I mention they are Wifi! There are some suggestions I have when you buy these units : (1) if you do not stack them, buy get pedestals it will save your back and (2) if you do not use pods like I do, you will have to measure you detergent as there are no lines in the compartment.

Review from The Insiders
Helpful?6KASYAR70FA813577616435
Aug 20, 2022
Jhicks713
5 out of 5 stars review

Looks good and cleans better

[This review was collected as part of a promotion.] before trying my first load i played around with the menu and decided to add this washer to my smart things app. i connected seamlessly with no issues. the menu was clear and easy to understand and provides numerous options for different materials, soil levels etc. one feature was tested right away; during my first wash the unit was so quiet i used the option to turn on the light just to make sure it was actual washing, it was! my clothes came out clean as expected and i would definitely recommend this based off its performance and the added bonus of looking stylish as well.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Sep 28, 2024
LaundryQueen
5 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] I just got this about a year ago, I had to replace it because the first one had something wrong with it. Besides that we had the warranty replace it! It does such a good job on all my laundry. It’s one of my favorite washers I have ever owned.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Dec 3, 2024
Disappointed
1 out of 5 stars review

Leaks from soap dispenser

Leaks from soap dispenser, down the front, no info in manual about troubleshooting this issue. I have puddles in my laundry room, and the drips all originate at the soap dispenser. Samsung has made it impossible to get support online - it's all AI and robots now that put a user into endless circles of repetitive and unhelpful screens. Huge regret buying these.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from Samsung Care

Greetings! It sounds really frustrating to deal with the soap dispenser leaking and the puddles in your laundry room. We are here to help. I have shared a Samsung link below to help with your experience. The link has hyperlinks that you can visit for additional help. Dispenser drawer issues in Samsung washing machine: https://www.samsung.com/us/support/troubleshoot/TSG10002916/ In addition to the steps in the link shared above, excessive water pressure can cause water to overflow from the dispenser. Check your home’s water pressure to ensure it's within the recommended range. The proper water pressure for this washer is between 20-116 psi. Should you need more assistance with your washing machine, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147845093 to help our team pull up your information. Leo

Aug 5, 2024
Peter
1 out of 5 stars review

Just OK - good but not great for sure.

[This review was collected as part of a promotion.] Pros: (1) clothes are usually quite dry after the spin cycle. (2) washer usually stay secured and quiet during a spin cycle. Cons: (1) Some water drips out of the door when I open the it after a wash. (2) the pre-programmed cycles do not allow for manual tuning (3) the touch controls are not back-lighted - difficult to see. (4) the touch controls are too sensitive - easily triggered by accident. (5) clothes are 'warm' after a 'cold' wash - I'll call for service when I get a chance.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
reply from SEA Care

Hi Peter, We understand how you felt about your experience. Let us help you with the washer. We would be delighted to communicate with you directly and assist you in any way we can. Don't hesitate to get in touch with us using the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147411771) to help our team pull up your information when you message us. Thank you. -Kimberly

May 16, 2023
Kryslene
5 out of 5 stars review

Loving it! The best purchase for our new home!!

[This review was collected as part of a promotion.] I bought the Samsung Bespoke washer and dryer (electric) in December 2022 and have loved it ever since. It is sleek beautiful and a modern (timeless) black color. Since we also moved into our new home at the same time, we have received tons of compliments from all our friends and family who came to our new house warming party. We also bought the pedestals which have been an awesome decision. It makes storage so much easier. Additionally it makes the front load door at a reasonably eight and I dont have to bend much. We also installed the app that goes with this and it is so cool coz it tells us how long is the cycle going to run, what is the electricity consumption, etc. Loving it ! Ah... one last thing - it comes with a rack for the shoes which has been a huge plus given we have kids in school.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Jan 17, 2025
Aimk
5 out of 5 stars review

Good

[This review was collected as part of a promotion.] Its been just one month now. So far so good. I have kids to this machine is perfect for heavy loads. I hope my new samsung washer last long. I haven’t used many features nor connected to dell phone.

Review from Samsung US
Helpful?6KASYAR70FA813577616435
Nov 14, 2022
Ownwrseenyme1
5 out of 5 stars review

Fabulous machines!

[This review was collected as part of a promotion.] I received this product at a discount in exchange for my honest review. The Samsung washer and dryer set look amazing! Talk about elegant and sleek. These units are top notch. The silver steel stands out and they are a breeze to clean. They are much quieter than my previous set. The washer uses less water and take less time to complete a cycle. The AI makes the washer effective through sensing the load in the washing machine and being able to distinguish the needs for that load, leaving the laundry feeling and smelling clean. The detergent fill port is easily accessible and conveniently located at the top. Love that there is no vibration or loud rattle noises coming from this machine during a cycle. The dryer doesn’t rumble like a bag of rocks are in there during any cycle, you can hardly hear the dryer is on. The dryer rack is also a huge plus since you can place shoes on there and run a cycle without destroying the drum or the shoes. The lint collector is the most effective I’ve seen ensuring most of the lint gets caught in the screen and not having to worry about a fire hazard. The units both have beautiful displays that are bright and easy to read. I enjoy using the Smart Things App, this allows me to select cycles and times on my machines from the comfort of my couch. I ended up purchasing pedestals to raise the level of the door only because I have back issues. Love these machines and I highly recommend these if you’re looking for a new set!

Review from The Insiders
Helpful?6KASYAR70FA813577616435
Jun 30, 2023
Avlodhaan
5 out of 5 stars review

Nice Spacious Washer!

[This review was collected as part of a promotion.] We brought this washer when we moved into a new house last month. We were using apartment sized washer and dryer for a while and this made a huge difference in terms of space. We are yet to explore the smart capabilities of the washer, so far we like what we see!

Review from Samsung US
Helpful?6KASYAR70FA813577616435
May 20, 2023
Mike
5 out of 5 stars review

Tons of features Clean look

[This review was collected as part of a promotion.] Bought these when my old dryer broke, a few months after putting all Samsung Bespoke appliances in our kitchen. So far super happy with the machines and love that I can monitor and send cycles and settings through the app. Super convenient and I love being able to see how much power I am using in my machines. Loving the washer, dryer and all of our kitchen appliances from Samsung Bespoke line.

Review from Samsung US
Helpful?6KASYAR70FA813577616435