Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for KidKraft Skyline Wooden Playset for
KidKraft Skyline Wooden Playset
3.5 out of 5 stars
stars
50 ratings38 reviews
  1. 5 stars36% (18)
  2. 4 stars28% (14)
  3. 3 stars6% (3)
  4. 2 stars12% (6)
  5. 1 star18% (9)

Member photos

Sort by |
Showing 31-38 of 38 reviews
Mar 13, 2019
Reviewer name: B176
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Cheaply made

I bought this a lot of the boards were not labeled wouldn't recommend or but again

Helpful?1121NMEDPVOX13577551787
reply from KidKraftExpert

We are constantly striving to provide the highest quality products to our customers, and your feedback is valuable in achieving that goal. We're sorry to hear that your item came to you without labeled parts and we would be happy to send you any replacement parts you need. Please contact us at customerservice@kidkraft.com and we will resolve any issues you are having. -The KidKraft Customer Care Team

Mar 13, 2019
Reviewer name: Duke
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

To hard to put together.Terriable direction

Helpful?1121NMEDPVOX13577551787
reply from KidKraftExpert

Hi there! We're sorry that your experience building your playset was frustrating, We hope it will bring your family many years of joy! Happy playing! -The KidKraft Customer Care Team

Dec 15, 2019
Reviewer name: Stephlynnbcm
5 out of 5 stars
5 out of 5 stars review

Great swing set but allow some time for assembly

We just finished assembling this set, and the directions were actually pretty good. So look, this thing is huge and it's obviously going to take some time to put together. When it gets delivered to your house, expect 7 boxes of boards and 2 slides. The first thing you'll want to do is scan the instructions and sort the boards to make sure you have everything. Don't skip this part. You'll thank me later. Other reviewers complained about broken boards but everything in our set arrived in perfect condition. There is a number stamped on each board, and some of them were illegible; but it turned out fine because the dimensions of each board are given at each step (so you can just look for what you need based on size). By far the most difficult/frustrating step was assembling the yellow slide. It's completely doable and sturdy as a rock when put together correctly. I can only assume the reviewers who complained about it being wobbly or unstable assembled incorrectly because ours is solid. When finished you should have quite a bit of extra hardware bits and pieces (we kept these for replacements) and 2 extra boards to account for any you may have broken. It took two people about 10 hours to fully assemble.

Helpful?1121NMEDPVOX13577551787
May 10, 2019
Reviewer name: Christy
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Came broken

Helpful?1121NMEDPVOX13577551787
reply from KidKraftExpert

Hi there, We are constantly striving to provide the highest quality products to our customers, and your feedback is valuable in achieving that goal. We're sorry to hear that your item came to you damaged and we would be happy to send you any replacement parts you need. Please contact us at customerservice@kidkraft.com and we will resolve any issues you are having. -The KidKraft Customer Care Team

May 8, 2019
Reviewer name: lanet08
5 out of 5 stars
5 out of 5 stars review

Great customer service, very sturdy

I was blown away with the customer service from KidKraft! I had an incident when placing the mulch around the structure and ended up breaking about six boards. Called KidKraft to get replacements and explained my situation, and they covered the cost of the new boards and overnight shipping no questions asked. I was appalled and very appreciative, and my daughter is going to be so happy to see this on her third birthday party. Man what can I say, this piece of equipment is great! Took a whole day with three of us two complete the installation. Wished the board identification numbers were easier to read, but the quality of the product is great. Instructions were clear and easy to follow. One recommendation is to make sure your ground is level where you are placing this or you will fight with it quite a bit. I tied to cut corners on the grading of the ground, and it cost me some time.

Helpful?1121NMEDPVOX13577551787
reply from KidKraftExpert

Hi there! Thank you for taking the time to provide this kind and thoughtful feedback. We are thrilled to hear that your family loves the play set and we hope it brings you many years of fun! Happy playing! -The KidKraft Customer Care Team

Jan 8, 2020
Reviewer name: Cfran17
4 out of 5 stars
4 out of 5 stars review

Nice swing set

This swing set is very cute, my daughter-3- loves it. Her favorite part is the top lookout tower. My husband and I- who have minimal construction experience, only put together some furniture in our lives- put it together- we worked 3 days for about 8 hours each day. We followed the directions to a T, and anytime we thought something was off and veered from the directions, we ended up needing to go back and do it per directions. The numbers on the boards sucked. Some of the boards were messed up. And the tube slide- oh my gosh sooooo difficult. However, it's doable, my daughter loves it, and it seems structurally sound.

Helpful?1121NMEDPVOX13577551787
Apr 19, 2019
Reviewer name: MomOf2
5 out of 5 stars
5 out of 5 stars review

Great Value

After pricing several outdoor play sets, we finally selected this one because it had a lot of features but was still in budget. It took my husband nearly two weeks of working in the afternoons to put it together, and he is experienced with construction. It came together easily though and our two year old daughter loves it. Would highly recommend as long as you have the time and skill to put it together.

Helpful?1121NMEDPVOX13577551787
Feb 3, 2019
Reviewer name: Read Reviews
1 out of 5 stars
1 out of 5 stars review

Glad I read before Purchasing

Swings support of a 2x6 should be a 4x4 minium last swing set I purchased used a 4x6. Part labels partial or missing shows in almost any review listed .,.. Quality is terrible...So happy I didn't buy!!!!!

Helpful?1121NMEDPVOX13577551787
reply from KidKraftExpert

Hi there, We are constantly striving to provide the highest quality products to our customers, and your feedback is valuable in achieving that goal. We stand by our products and hope that you'll give us another try. Have a nice day! - The KidKraft Customer Care Team