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Customer reviews for Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave for
Samsung Bespoke 2.1 cu. ft. Over-the-Range Microwave
4.2 out of 5 stars
stars
158 ratings158 reviews
  1. 5 stars64% (101)
  2. 4 stars19% (30)
  3. 3 stars4% (6)
  4. 2 stars4% (7)
  5. 1 star9% (14)

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Showing 91-100 of 158 reviews
Dec 19, 2025
Nick
4 out of 5 stars review

Good enough.

[This review was collected as part of a promotion.] No issues with it.. waking up the touch controls can take a little effort, but it’s nothing to cry about.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Jan 12, 2026
WheatBread
5 out of 5 stars review

Great Microwave!

[This review was collected as part of a promotion.] I've had this microwave for a few months now and it works great. I try utilize all the features I can and with the SmartThings app, it really opens up endless uses.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Sep 15, 2025
Glen
5 out of 5 stars review

Looks and works great.

[This review was collected as part of a promotion.] Replacement for another Samsung microwave, existing bracket and top mount holes were the same so replacement was very easy. So far everything works as advertised. Timer is harder to use on this model.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 22, 2025
BrandsDontmeanBetter
1 out of 5 stars review

Little fingers all over

I don’t know I have wanted to give this an honest review, by waiting some months. It’s been 9 months I have the whole bespoke kitchen. And I will say it says fingerprint resistant- that is not true, fingerprints every where. After 9 months it’ just stopped working. Literally tried everything Samsung tech said from online and nothing worked. This microwave does not heat up food properly, and excessive amount of time is needed to heat up the simplest of food. Example popcorn button does not pop the popcorn all the way through it will burn but bag will not be inflated. Or reheating food is a chore constantly choosing more time, then flipping over the food for all sides to be warm.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Greetings! Thank you for taking the time to live with your full Bespoke kitchen before sharing your thoughts—it reflects a thoughtful, real-life perspective. It’s completely fair to expect both style and reliable performance when making an investment like this, and we appreciate your feedback. We truly wish to help you. Just to clarify, fingerprint-resistant doesn’t mean the surface will stay completely free of fingerprints. It means the material is designed to reduce how easily smudges and marks show—not to prevent them entirely. With regular use, especially in a busy kitchen, some visible marks are still expected and may require occasional cleaning to maintain the look. If you’ve already completed the steps provided in the Samsung support link below, the next best step would be to schedule a visit with a qualified technician for a proper diagnosis. You can use the hyperlink in the article to set up an appointment: Samsung microwave is not working: https://www.samsung.com/us/support/troubleshooting/TSG01207757/#samsung-microwave-is-not-heating-or-has-stopped-working Should you need more assistance with your microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150494412 to help our team pull up your information. Leo

Sep 15, 2025
OriginalGiffin
2 out of 5 stars review

Not a Fan

[This review was collected as part of a promotion.] Issues about a month after buying it. The microwave itself works pretty good and is clean looking, but the fan on this unit never worked correctly and eventually they just gave me money back, so at least that is plus. It has Boost and High, but high stopped working and they tried 3 times to fix it and they couldn't figure it out. The rating could have been a 4 but, Samsung support has been a nightmare for my appliances.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from SEA Care

Good day, Thank you for choosing Samsung for your microwave needs. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future. Please visit www.Samsung.com or one of our partners to explore products that better fit your needs. Have a great day. -John

Oct 6, 2025
Rix801
4 out of 5 stars review

Cooks well, but the controls...

[This review was collected as part of a promotion.] Great capacity, and does a great job heating items, but the controls are not intuitive. I really dislike that there is not an option to display a clock (like every other microwave I've owned over the last 20 years). And the fact that I have to open the door to see (illuminate) any of the buttons is annoying.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Oct 28, 2025
Sam L
4 out of 5 stars review

Looks fantastic

[This review was collected as part of a promotion.] Huge! Make sure you have space. I can cook a turkey in it. The door can be hard to open. Other than that I really like this microwave. What separates this MW from others is the inside, it's the same material a oven would have. Very nice and sharp looking.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Sep 15, 2025
Cubicle Earnest
4 out of 5 stars review

Works well. Powerful. Range buttons hard to use.

[This review was collected as part of a promotion.] Great features. Hidden buttons give a sleek look but make them hard to use when needed. The hood fan is needed regularly and the button is impossible to find. You have to look for the fingerprint marks. A brighter light to see inside the oven would be nice. Missing 1 2 and 3 minute quick start buttons common on other microwaves. At the very least hitting the 30 second button should auto start the microwave.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
Aug 16, 2025
Cyberlink
3 out of 5 stars review

As beautiful as it is, it is lacking features

As beautiful as this unit is, (and I love the sleek design), it is seriously lacking features, and it's not intuitive to figure out. My biggest beef is the 'timer' is buried in the menu. It should be it's own button. The auto cook features tell you nothing. I have no idea, most of the time, how to run it, or if it knows what kind of food I am trying to heat, defrost, or melt. If you love popcorn and hotdogs, it's probably fine.

Review from Samsung US
Helpful?1673S87K1NNF13577516615
reply from Samsung Care

Greetings! It’s frustrating when something that looks great doesn’t quite deliver the ease and smooth performance you naturally expect. We’d like to help. Below is the link to the user manual for this model. Please refer to pages 23 to 27 for more information on the microwave’s Auto Cook features: https://downloadcenter.samsung.com/content/UM/202502/20250214160424159/O_01._IB_FULL_ME7500D_ME21DG6700SR_AA_AC_EN.pdf We also appreciate your suggestion about giving the timer its own button. Your feedback will be shared with our product team to help guide future improvements. Should you need more assistance with your microwave, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150408190 to help our team pull up your information. Leo

May 20, 2026
John Y
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great features. Cooks evenly, great touch pad, quiet, nice exhaust fan.

Review from Samsung US
Helpful?1673S87K1NNF13577516615