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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress
4.5 out of 5 stars
stars2,683 ratings2,683 reviews
  1. 5 stars76% (2,036)
  2. 4 stars11% (284)
  3. 3 stars5% (137)
  4. 2 stars3% (79)
  5. 1 star5% (147)

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Showing 961-970 of 2,683 reviews
Mar 22, 2019
Tulet
5 out of 5 stars review

Better Sleep

I've have semi-quality mattresses all my life. This one kills them all. I bought a FIRM because is stops me from the tossing and turning. I also have Sleep Apnea. 1 Month into this mattress and I'm hooked. I have nights I don't recall tossing or turning. My body is well rested and I'm adjusting to the firmness of my mattress. I also purchased 2 Cloud Firm Pillows and 2 Neck Pillows. All well worth the investment of many years of restful sleep.

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Aug 24, 2021
Casjack
5 out of 5 stars review

Best Mattress we ever bought

The Tempur-ProAdapt firm is a bit fir. But we love it. The mattress contours to your body and then starts to get softer. I'm guessing it get soft around your pressure points. I am a true believer in Tempur-Pedic now. We also purchased the Ergo-Extend base. Love the base, as well. WIsh the base had more functions and a timer. It does have the Sleeptracker A1, which has helped us to sleep better, We also love how the head of the base goes up when we start to snore.

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Jul 8, 2019
Happy Sleeper
5 out of 5 stars review

Great mattress

[This review was collected as part of a promotion.] Gotta say I'm in love with our new mattress. It has the right amount of firm and contour. I defiantly know this because we were given a tempurpedic. firm mattress by accident and it was a terrible fit for us. When we got our hybrid it was amazing to sleep on. Also love the fact I can't feel when my 2 large dogs jump into bed or feel my husband toss n turn! Definitely a smart purchase.

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Sep 4, 2023
Sadden Customer
1 out of 5 stars review

5 to 7 to 10 to 14 day customer service nightmare!!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

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Jun 10, 2020
No more backaches
5 out of 5 stars review

Quality and Comfort

My husband and I were both experiencing back problems from our over 10 year old pillow top. We decided to try Tempur-pedic because we had slept on one while visiting friends and really liked the comfort. From the very first night on our new mattress, our back aches were relieved. My husband is a big man and I am a small petite woman and it adjust to both of us like it was custom-made for us. We both highly recommend the Tempur-pedic.

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Mar 29, 2021
Sore shoulder
3 out of 5 stars review

Not as comfortable as I was hoping

I switched from 1 brand new mattress to this, thinking it would be great for a side sleeper as well as being cooler, I was wrong. It still 100 degrees and have to toss and turn as it is very stiff. Feels more like an extra firm mattress than medium. I am hoping it will get softer, but right now it is like sleeping on cement.

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Oct 25, 2023
wavslide
2 out of 5 stars review

Poor Customer Support

The mattress is very good and we decided to buy the matching pillows. The wrong pillows were sent, because while I was shopping the pillows reset to the default of queen size instead of king size. The representative told me too bad and no returns or replacements.

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Sep 3, 2023
Confused
3 out of 5 stars review

Not sure of my choice of a mattress

I had a 22 year old Tempur pedic mattress and for about a year I was waking up with a back ache. It goes away after I start moving around. I thought I should get a new mattress. It is a very hard decision to make when you pick out a mattress. I'm still not convinced that I have made the right choice and I still don't know if I should return it. I still wake up with pain, but it's not as bad. I have no pain while I sleep and no pain during the day after the pain goes away in the morning.

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Jan 3, 2019
Bothrops1
5 out of 5 stars review

Game-changing sleep

From the first night with this mattress, I've slept better than I have in decades. I don't toss and turn like I used to. I often wake up in the same position in which I fell asleep. The first few steps out of bed are no longer tender. Knee pain and hip pain are absent. To say I'm happy with this mattress would be a serious understatement. I give this as high of a recommendation as I can possible give!

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Aug 3, 2023
Exhausted
1 out of 5 stars review

Worst mattress I've ever owned

And I have had many over my 65 years and unfortunately I have to wait 30 days to return this horrible mattress. It's supposed to be soft but it feels very firm and I haven't had a decent nights sleep since I got it. I wake up in pain several times every night and I requested for them to come check it and they said that I should purchase a topper (Are you kidding) and they would not do anything about it because they don't guarantee comfort. This mattress feels nothing like the same exact one I tried in the store. I would not recommend this company or their products to anyone. So If anyone purchases this horrible mattress don't say you weren't warned. If you want a mattress look at anything but a Tempur-Pedic !! 3 more days and they get it back :)

Review from tempurpedic.com
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