I purchased a twin pro adapt firm mattress from mattress firm and they claimed it was sold to a customer that returned it within a week. After having the mattress for a short while, I realized there was a very soft area compared to all other areas on the mattress. Mattress firm did not resolve the problem as they have pathetic"customer service". I called tempur pedic and spoke with Glenda who works in the escalation department. She looked at pictures and agreed that there is no way that a mattress I purchased in Sept 2023 had a manufactured date in 2021. Glenda also stated to me that she can see why I had this huge problem because she looked at all the pictures I emailed. Tempur pedic also turned their back on me so I'm stuck with an expensive mattress with an area that doesn't support my back and would never recommend this product to anyone!

It's expensive and worth every penny. Buy nice or buy twice as they say. Every day I so look forward to curling up in this mattress. With a down comforter it's heaven on earth, sleeping in the clouds. Love it love it love it. And def go for the adj base the zero g is unreal! I've been a light sleeper all my life and this mattress has me deep sleeping all night.

[This review was collected as part of a promotion.] Ordered king size firm mattress. Very comfortable. Fit perfectly into our Queen Anne bed frame. Correct height, very sturdy frame, and mattress form fits to body. So comfortable. I love the support system too. It is easy to use, and having my back and feet up is a lovely way to start my day with coffee and end my day with a good book.

This is the 3rd one I've had over many yrs. The last one lasted 10yrs and was still ok, but started to get little too soft. I like a very firm one. My first one was when I had back surgery and it "saved" my life. My back pain was excruciating, but minute I hit that bed, it was gone all night. It takes a few weeks, maybe a month or so to "break it in".. so I liked the firm one which is very firm, but after a couple weeks it settled in to my body. Now it's great. I'd strongly recommend you find a Temper-Pedic factory to try them out. They have a 90 day exchange policy, so you can use it for 90 days, and during that time you can exchange for a different one if you like. Highly recommend.

I'm amazed how at how well I sleep on our Tempur-pedic! I have shoulder and sciatica issues; and I no longer wake up stiff and sore. It took a couple of weeks for my body to adjust, but that is expected whenever getting a new mattress. I now sleep so sound, no longer waking up every couple of hours to change position due to discomfort like I did with a different brand of memory foam mattress.

Mattress is sagging! They allow a form on line take pictures of receipt, take pictures of the bed and last turn your mattress over and take a picture of a tag! We are elderly it's hard. The store we bought it from doesn't help! They don't carry the warranty! Great! It's only 4 years old and it's sagging at the bottom of the bed. After 3 calls to warranty a nice women suggest we get a mail in warranty not on line because the pictures I took on my phone I didn't know how to make them smaller ! So frustrating

We have had our new Pro-adapt hybrid mattress for about a month. It is unbelievable how much better our bodies feel when we wake up each day. The mattress is very comfortable and we do not wake up in the middle of the night as we did often with our old mattress. The mattress is somewhat expensive but well worth it if you want to feel better each day!

We purchased king mattress and ease twin xl bases. Somewhat expensive but so far so good. Still getting used to our new bed, but so far feel really comfortable and very cozy. We like it; our 2,dogs also love it. Was easy to install and easy to operate and we are sleeping cool and nice. We now could watch tv without compromising our necks.

Very pleased with our mattress. It is everything that was advertised and more. Comfortable, supportive, --perfect!. The price was excellent. Delivery and set-up was done by professional staff and it was on-time (as scheduled). We are happy all around with everything!

This mattress (as well as the pillows) is quite comfortable and we both seem to be sleeping better since this purchase. This is our first experience with an adjustable bed frame and we like it very much. The product(s) also provides some relief for my bad back.