The mattress doesnt go back flat once you get out of bed. It stays indented where you sleep

It's pretty clear that my husband and I LOVE this brand, all around! Before we had decided to buy the ProAdapt Firm mattress, we used one of the first models of the Cloud and enjoyed it for almost ten years. After purchasing the ProAdapt, we were pleasantly surprised with the quality of the mattress pad and covering provided, and are confident to say that it is worth every penny spent! The Firm hardness is perfect for the both of us and we've had no trouble sleeping since. While in the process of moving house, we had a problem and had to utilize the mattress warranty. The customer strive was very responsive and was quick to replace the product with pickup included. The delivery guys were also very friendly. We would definitely buy from them again.

I 1st had a medium and it got to soft after a few weeks. I has to do the exchange for a firm. WOW what a difference so far. Even though I've had it over a week, it has only softened very little (as that is what I need). If it stays this way for the life of the mattress, I'll be happy!

So my ultimate heaven of a mattress has had a long back story. I started with the cloud - and I liked it ok (definitely is soft) but it was not supportive enough (I have back pain). I returned it online and then bought the Adapt Medium Hybrid from their Tysons Virginia store. It was excruciating to deal with their online support people and when the delivery company finally came (after a lot of back and forth with Tempur customer service) the company told me they have no documentation about needing to pick up the old mattress (after my confirming with the Tempur multiple times) but they were willing to take it away - after giving them an extra $40 on the side! So - the adapt hybrid helped my back but my shoulder started hurting, I wasn't wild about the bounce, but I would have kept it if it wasn't causing pain- I had it for a couple of weeks tried a topper (helped my shoulder but then my back would hurt). Because I had done a return to online and purchase in store, and my family knew of the bed difficulties, I was offered the additional money as a birthday present and bought the Pro-adapt Medium (which felt perfect when I tried it in the store). I started reading these reviews only after ordering and was terrified it would be too hard given all the reviews. But - it came at last yesterday, at first it was ok but a little firm (and very cold) - I sped up the softening by adding an electric blanket for a few hours. And I have to say this bed is THE BOMB. I'm on a tight budget, and I really think Sealy could easily perform some obvious belt tightening (their processes are necessarily cumbersome, outmoded and there seem to be countless people employed who are rather unhelpful (honestly clueless and useless and I don't say this lightly). But after all the frustration, and the insane amount of money they charge (plus the 2xs paying their obnoxious $175) I can say the Pro-Adapt Medium is worth it - it is truly a doughy oasis - no pain at all - perfect softness and yumminess, but also supportive.

[This review was collected as part of a promotion.] Well, we bought them for my twins & they have been in theirs for 14 years! So my husband & I decided to buy a king in the adjustable frame! I have hip & shoulder problems and this mattress allows me to sleep so comfortably throughout the night now! I love how it supports my whole body! We also have their amazing pillows too! Highly Recommend It!

If you are looking for a comfortable supportive firm mattress- go for the medium or soft. I love tempur pedic- but not this one- it is very expensive and I have neck and back pain daily- so disappointing. Before trusting tempur pedic firm and just purchasing- seriously consider getting the medium or soft version of this mattress. You will save yourself over 3000

[This review was collected as part of a promotion.] This mattress is amazing. When it first arrived, it was as hard as a brick, but over time, it adapted to our weight, and we've never slept better. Perfect temperature, very quiet at night, and all-around great experience.

[This review was collected as part of a promotion.] The ProAdept was an amazing option available and recommended to me. I have waited a few months to provide my review to allow my body and mind to adjust to the huge change. I was previously using a very cheap pillowtop mattress. After 3 months, I can say this is the most comfortable mattress I probably could own, unless I get a few tax brackets higher and find a gold plated cloud some how. My one issue is how I am a hot body person and sleep hot compared to most, I need the AC to blast to keep me from sweating at night because the temperature of my body is held by the bed very well and it is a little hard to stay asleep sometimes for that reason. For hot sleepers, I would recommend another option. As far as the softness, I got the softest option. I was hoping for the most lux feeling with having back support simultaneously. This went pretty well for me so far, but again, the softness makes the bed conform to your body, so when you have the fluffiness around the edges of your body, you are getting insulation from the bed, and that free heat may help or hurt some! I don't like that aspect but I keep AC high anyways because I'm very warm blooded. I haven't had any back problems since getting the bed and adjusting (adjustment took a week or two, body was sore to the bone while getting used to the new mattress). I was having weekly back problems from a car wreck a few years ago. I think I hit the nail on the head for the most part, but thinking back, I would have gotten a slightly-more-firm option than SOFT.

[This review was collected as part of a promotion.] Initially got the medium firmness and was able to exchange the mattress for the soft firmness during the "trial period" for a $175 fee, of course. Medium was just a little too firm for us. Customer service was great and accommodating. The mattress itself is amazing. My wife and I are shift workers and have always had trouble with getting a good night sleep. Now that is a thing of the past. When we're home and sleeping on the Tempur-Pedic we finally sleep all the way through the night. It's spectacular

I never knew sleep felt so good until my Tempur experience. Got a Split King with a ProAdapt Medium Hybrid and the ProAdapt Soft. Talking about the best of both worlds. Now all I want to do is sleep! I alternate sleeping on each and discovered that I like the hybrid better, but I wouldn't trade either for the world. Tremendous relief from my chronic back pain. Did I tell you about the Ergo Smart Base? A must-have for your Tempurpedic mattress. I got one with the SleepTracker. Amazing! No more bumping into things with the smart lighting. Unlimited adjustable positions, plus the presets. I haven't even started to use the massage. The daily sleep tracker reports is the icing on the cake. Didn't realize my sleep quality was that great. Bottom line, I will not sleep on anything else.