Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for
Samsung 2.1 cu. ft. Over-the-Range Microwave
4.3 out of 5 stars
stars
320 ratings319 reviews
  1. 5 stars71% (227)
  2. 4 stars13% (41)
  3. 3 stars6% (18)
  4. 2 stars1% (4)
  5. 1 star9% (30)

Member photos

  • +125 images
Sort by |
Showing 21-30 of 319 reviews
Oct 9, 2025
Reviewer name: Diesel
1 out of 5 stars
1 out of 5 stars review

Irritating Bespoke microwave, oven & frig

The auto cook time selections printed on the oven are odd. Hot dogs? Brown rice? Brown and white rice have different cook times. There is more, but I am sure I don't have room. The permanent selections are odd. There's no selection for bacon. No additional cooking time instructions anywhere for frequently cooked items. The most irritating thing is the LIGHTS - YOU CAN NOT SEE THE SELECTIONS. There are no lights on the buttons. I have to use a flash light. Don't get me started on the Samsung stove. Just know if you cook on the stove and bump the select button you will keep turning on the oven while frying. ABSOLUTELY IRRITATING. However, I love that the microwave is quiet, love how efficient it cooks once you figure out. I only use defrost and autocook. The airfryer and airfryer tray on the oven is fantastic, but the oven on button needs a lock out. One other item. I love the space in my 29 sqf refrigerator and flex drawer is a dream. The bespoke oven and bespoke stainless steel doors are a nightmare to keep clean. I bought the product they recommended and it is always smeared and we don't have children. So many pluses, but these items irritate me daily. I would have chosen differently for the reasons above as the stainless also scratches easily. Stickers hide the scratches on picture.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from SEA Care

Diesel, sharing your observation with the microwave matters. Allow us to help. Please refer to your user manual for the guide on how to use the auto-cook feature of your microwave. Turn to pages 23 to 28, "Auto Cook." User Manual https://downloadcenter.samsung.com/content/UM/202502/20250214160226972/O_01._IB_FULL_ME7500D_GOOD_ME21DG6300SR_AA_AC_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1150984291) to help our team pull up your information. Have a great day. ^Camille

Oct 29, 2025
Reviewer name: Some Body
5 out of 5 stars
5 out of 5 stars review

Pretty good so far...

[This review was collected as part of a promotion.] Works great, no issues so far in almost a year. Hoping it will last at least a decade or longer as older ones used to, guess we'll need to wait and see. Notifications popping up on screen of a Samsung TV or on phone using the app is nice. Backlighting for the buttons on the glass would be nice when it's very dark since layout isn't a standard keypad design, and can't use open door light to see keypad to side as would be on usual layouts. Only issue is cleaning the glass front panel. Hard to clean the keypad area, cleaning activates the buttons even if you turn display off it reactivates. White outsides not just white front glass panel would also blend better as a white appliance, and white based microwave grid for viewing area, not black. A very good deal if you can get it on sale for the features and style it offers.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Oct 28, 2025
Reviewer name: FParks
4 out of 5 stars
4 out of 5 stars review

Great performance

[This review was collected as part of a promotion.] This Samsung microwave performes much better than our previous unit. The food heats faster and more evenly. I replaced a 12 year old Samsung and was able to use the same wall mounting bracket. However the bolts on the top were not in the same locations. Overall the install was easy and I'm happy with my choice.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Dec 20, 2025
Reviewer name: Jacki
5 out of 5 stars
5 out of 5 stars review

Get it!

[This review was collected as part of a promotion.] This is a great microwave! I've never had trouble fitting anything into it. It warms and cooks very evenly and has lots of nice features. I like that it connects to the smart app vent works really good and the light is nice and bright and has two settings overall very pleased hanging it up was a pain in the butt however it is worth it and it has stayed up just fine with lots of use

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Feb 22, 2026
Reviewer name: DAMON
1 out of 5 stars
1 out of 5 stars review

Grinding Noise - VERY Loud

There was a grinding noise after installation. I contacted Samsung who opened a repair ticket but the vendor assigned said I’d need to uninstall the microwave to have it serviced for “liability reasons”. It was just installed the same day. I contacted the installer who referred me to Sam’s Club who referred me back to Samsung. Sorry but my patience is exhausted for a brand new appliance. I’d rather return it.

Helpful?7525W0RVSGST13577501090
reply from Samsung

Hello Damon, we appreciate the clear feedback you provided about the microwave, and we understand the detailed information regarding the noise you observed after the installation and your recent interaction with our support team and Sam&#39;s Club&#39;s team.<br /><br />Please keep this reference number for your records: 1152219743.<br /><br />Samsung values the input you’ve shared and the opportunity to review your feedback.<br /><br />Khristine<br />Samsung Care

May 20, 2026
Reviewer name: aj2020
5 out of 5 stars
5 out of 5 stars review

New Microwave

[This review was collected as part of a promotion.] Great product and design. I love samsung products.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Oct 29, 2025
Reviewer name: KC8520
5 out of 5 stars
5 out of 5 stars review

A Great buy in microwaves!

[This review was collected as part of a promotion.] This large capacity microwave has a sleek look. The Wi-Fi capability adds useful touches. Heats food quickly and has all of the bells and whistles one would ever need!

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Dec 12, 2025
Reviewer name: None
1 out of 5 stars
1 out of 5 stars review

Reliability

Purchased 1 month ago and paid for installation. Code C- F2. Nothing on the touchscreen works. In order to get it serviced, I have to uninstall and reinstall after service. Earliest service is 6 days away.

Review from Samsung US
Helpful?7525W0RVSGST13577501090
reply from Samsung Care

Greetings! We understand how frustrating it feels when a newly purchased product does not respond as expected, especially after paying for installation and being asked to uninstall and reinstall it again for service, and then facing an unresponsive touchscreen along with a several day wait for service that can feel exhausting and disappointing. If there's anything we can do to help or if you'd like to discuss your experience further, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG When you message us, please provide us with this reference number 1151591918 to help our team pull up your information. Leo

Oct 30, 2025
Reviewer name: AG_3
5 out of 5 stars
5 out of 5 stars review

Great microwave

[This review was collected as part of a promotion.] Loving finish and great size. Great features and very powerful microwave. Goes well in the kitchen with the rest of my appliances

Review from Samsung US
Helpful?7525W0RVSGST13577501090
Oct 6, 2025
Reviewer name: Sheab4
5 out of 5 stars
5 out of 5 stars review

Great for a microwave

[This review was collected as part of a promotion.] Great large capacity with convenience of connectivity to my phone letting me know my food is ready if I'm out of earshot.

Review from Samsung US
Helpful?7525W0RVSGST13577501090