Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave

Customer reviews for Samsung 2.1 cu. ft. Over-the-Range Microwave for

Samsung 2.1 cu. ft. Over-the-Range Microwave

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4.3 out of 5 stars

stars250 ratings249 reviews

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Showing 151-160 of 249 reviews

Jan 23, 2026

JBMcQueen

1 out of 5 stars review

Terrible

This product broke after one month. Buyer Beware!!!!!

Review from Samsung US

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reply from SEA Care

We strive to assist you at any time, JBMcQueen. We want more information about what's happening with your microwave so we can provide the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151916733 so our team can pull up your information when you message us. Have a great day. -John

Dec 3, 2024

Ruined Thanksgiving

1 out of 5 stars review

Can't get it shipped to me...

I have no idea if this microwave is good since I can't get it delivered to my house... Our old microwave broke. When we ordered this, it said it would arrive 6 days before Thanksgiving. Then the horrible shopping company rxo called and said they can only deliver it by the day after Thanksgiving. Good enough so we can heat up leftovers. Then we get a text mid day when it was supposed to be delivered for them to say they can't deliver it. Then they call Saturday and I miss the call and I call back within one minute to just get a message saying they are only open Monday through Friday... So I call back Monday and schedule for Tuesday delivery. Just to then get another text that they can't deliver it. So I'll have to call again to just get them to lie about when they can deliver it again. Maybe someday I'll get a working microwave...

Helpful?

reply from Samsung

Dear Valued Sam's Club Client, We understand your frustration about your overall delivery experience. Don't hesitate to contact our Sam's Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 AM- 11:00 PM EST Sat 9:00 am- 9:00 pm Sun 12:00 pm-7:00 pm EST should you need to follow up on the microwave delivery date. They can answer your question or transfer you to your local store.Thank you!-Angelica

May 2, 2025

Jay

1 out of 5 stars review

DONT DO IT! CANCEL

If you are thinking they will install... Probly not. Worst experience ever.. go look at the RXO reviews ... Wow sams club. SO unproffesional to even do business with such a horrible delivery company. They lied about a notice before arrival. Then the guys lied and said they dont do install and haul away. HOURS of phone calls later just for them to say.. They should have installed it... maybe next week someone MAY can make it out to install. I will be cancelling my membership over this

Helpful?

reply from Samsung

Dear Valued Sam's Club Client, We understand the disappointment about your overall delivery experience. Don't hesitate to contact our Sam's Club customer service department at P. 1-800-749-5367 Mon-Fri 8:00 AM - 11:00 PM EST Sat 9:00 am - 9:00 pm Sun 12:00 pm - 7:00 pm EST. They can answer your question or transfer you to your local store. Thank you. -Angelica

Jun 15, 2025

Abed

1 out of 5 stars review

Stopped working after two month, can't find manual

Love this microwave, it stopped working after 2 month, now I have to deal with Samsung, can't find user manual on line.

Review from Samsung US

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reply from SEA Care

Abed, we want to ensure your microwave functions at its best. Let's get this taken care of. To rectify your microwave's concerns, please click the links and hyperlinks for tips. Samsung microwave is not heating or has stopped working: https://www.samsung.com/us/support/troubleshooting/TSG01108862/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1149614967, to help our team pull up your information when you message us. Have a great day. -John

Jun 18, 2025

Naes

5 out of 5 stars review

Great microwave.

[This review was collected as part of a promotion.] Great looking microwave. Very nice features. I especially like the wifi feature.

Review from Samsung US

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Jun 3, 2025

Luvr

5 out of 5 stars review

Perfect Combo of Power, Style, and Convenience!

[This review was collected as part of a promotion.] Great product Heats evenly, super quiet, and fits perfectly above stove!

Review from Samsung US

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Jun 19, 2025

Tonda

3 out of 5 stars review

Not worth the money

[This review was collected as part of a promotion.] Product is just okay. Nothing about it gets me excited

Review from Samsung US

Helpful?

reply from SEA Care

Thank you for sharing your insights about your microwave, Tonda. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. -John

Jun 4, 2025

It s Samsung

5 out of 5 stars review

great item for money

[This review was collected as part of a promotion.] after 4 month of use within problems at all and easy installation

Review from Samsung US

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Jun 18, 2025

Mari

5 out of 5 stars review

Microwave

[This review was collected as part of a promotion.] Best microwave I've owned. The digital is so nice to use. Cooking is great and even.

Review from Samsung US

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Jun 3, 2025

DCC76

5 out of 5 stars review

Alexa enabled

[This review was collected as part of a promotion.] I love how easy to use this microwave is. I can make voice commands to save time.

Review from Samsung US

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