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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
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4.6 out of 5 stars
stars
559 ratings559 reviews
  1. 5 stars79% (441)
  2. 4 stars13% (72)
  3. 3 stars2% (12)
  4. 2 stars1% (8)
  5. 1 star5% (26)

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Showing 421-430 of 559 reviews
Dec 19, 2025
Reviewer name: HomeStuff
4 out of 5 stars
4 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] The Refrigerator seems to be built with good quality. The space is good enough for a Family. The water jug feature is very cool.

Review from Samsung US
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Nov 5, 2025
Reviewer name: Ladiya
2 out of 5 stars
2 out of 5 stars review

Poor door auto open design

This door can't have the auto door open be disabled. I'm referring to when you put your fingers on the sensor, you can't disable it. Shortsighted design by Samsung. Not great when you're trying to keep young children out of the fridge.

Review from Samsung US
Helpful?13FU56QLVACR13577401830
reply from SEA Care

Ladiya, thank you for your review of our fridge. We understand your frustration that the auto door open cannot be disabled. Your opinion matters to us. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). Have a great day. ^Camille

Jun 27, 2026
Reviewer name: The one
1 out of 5 stars
1 out of 5 stars review

1-year-old already broken.

Make sure to buy the warranty because you're going to need it.

Review from Samsung US
Helpful?13FU56QLVACR13577401830
reply from Samsung

Hi The one, thanks for sharing your thoughts about your fridge. We value your perspective and appreciate hearing directly from our customers. We’d like to connect with you directly to learn more about your experience and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152784066 ready when you contact us so we can assist you quickly. We're committed to providing you with the best possible experience. Jeffrey Samsung Care

Jul 11, 2025
Reviewer name: Terry
2 out of 5 stars
2 out of 5 stars review

HORRIBLE Ice Trays

Size is good--water pitcher is good--ICE TRAYS ARE CRAPPY!!! THEY KEEP FALLING OFF THE RACK AND IT IS A PAIN IN THE BUTT. Had the fridge for a month now and I have nothing but regret for buying it.

Review from Samsung US
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reply from SEA Care

Hello Terry, We are aware of the difficulties you had with your ice maker's ice tray. We would love the opportunity to speak with you to determine how we can best assist you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1149943520) when you message us so our team can retrieve your information. Thank you. -Kimberly

Jan 18, 2024
Reviewer name: Ghostman
4 out of 5 stars
4 out of 5 stars review

Critical Info to know

[This review was collected as part of a promotion.] Love the beverage center!! Can't live without it, only critique is the door open sensors don't always work or are to slow, otherwise the fridge is best a fridge could be.

Review from Samsung US
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Aug 11, 2023
Reviewer name: Jr_justwinbaby
5 out of 5 stars
5 out of 5 stars review

Beautiful

[This review was collected as part of a promotion.] The most beautiful refrigerator out there. Every feature it comes with is unique. I especially love the automatic water jug fill and ice bites! Definitely recommend to anyone!!

Review from Samsung US
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Aug 8, 2023
Reviewer name: bdansingani
5 out of 5 stars
5 out of 5 stars review

Great Design

[This review was collected as part of a promotion.] We special ordered this with a range, hood, dishwasher to match. It's beautiful and fits our space well. I love the glass panels over the traditional stainless steel that it replaced.

Review from Samsung US
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Jun 9, 2023
Reviewer name: Jaja
5 out of 5 stars
5 out of 5 stars review

Versatile and beautiful

[This review was collected as part of a promotion.] It has been a month since I bought this refrigerator. It is easy to use, easy to clean and looks good.

Review from Samsung US
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Aug 31, 2023
Reviewer name: Ribbery
4 out of 5 stars
4 out of 5 stars review

Pretty looking side-by-side, but below bespoke std

[This review was collected as part of a promotion.] It is a very pretty fridge with white glass. It is designed better than normal side-by-side, but not as good compared to the 4-door flex bespoke. The bottom drawers are small. The retractable shelf seems to be not holding up even at half full. I wish there is option to not have water filler and ice maker as a second fridge.

Review from Samsung US
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Oct 21, 2023
Reviewer name: Castro
5 out of 5 stars
5 out of 5 stars review

Bespoke Fridge

[This review was collected as part of a promotion.] We've had this fridge for 6 months and are still beyond happy with our purchase. The inside is spacious and easy to organize. It's sleek and modern and blends into our kitchen perfectly—very easy to clean as well. Would definitely recommend!

Review from Samsung US
Helpful?13FU56QLVACR13577401830