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Customer reviews for Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator for
Samsung Bespoke 23 cu ft. Counter Depth Side-by-Side Refrigerator
4.6 out of 5 stars
stars
559 ratings559 reviews
  1. 5 stars79% (441)
  2. 4 stars13% (72)
  3. 3 stars2% (12)
  4. 2 stars1% (8)
  5. 1 star5% (26)

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Showing 251-260 of 559 reviews
Jun 14, 2026
Reviewer name: NotHappyCustomer
1 out of 5 stars
1 out of 5 stars review

Has it worked since we installed it

[This review was collected as part of a promotion.] The temperature on the fridge has never worked since we got it and the waterline freezes and we've been out without a fridge for a month

Review from Samsung US
Helpful?13FU56QLVACR13577401830
reply from Samsung

Hi there, Thank you for sharing these details about your refrigerator so we can better understand how everything is working for you. Temperature changes are often connected to settings, airflow, or door seals. You can check out the link below for a helpful guide: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ To contact us, please use any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152668150 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Jul 7, 2026
Reviewer name: AmieAim
2 out of 5 stars
2 out of 5 stars review

Ice maker

[This review was collected as part of a promotion.] The ice maker quit working with-in the 1st year and wasn't fixable. Celery never stays firm in refrigerator.

Review from Samsung US
Helpful?13FU56QLVACR13577401830
reply from Samsung

Your experience with your fridge matters to us, AmieAim. We'd like the opportunity to take a closer look at your unit and to determine the most appropriate next steps. Please feel free to contact us using the options below and reference ticket number 1152878939 for faster assistance:   1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG)   We'd appreciate the chance to help. Jeffrey Samsung Care

May 26, 2026
Reviewer name: Jonathan
5 out of 5 stars
5 out of 5 stars review

Energy efficient

[This review was collected as part of a promotion.] I like the size.It's big.You can put a lot in the freezer and it's energy efficient.I think it's the best product they make

Review from Samsung US
Helpful?13FU56QLVACR13577401830
May 27, 2026
Reviewer name: Big bubba
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Great features and no handles sticking out you just put your hand by the door and it opens and two sizes of ice cubes it's great

Review from Samsung US
Helpful?13FU56QLVACR13577401830
Jul 26, 2026
Reviewer name: Jenn
5 out of 5 stars
5 out of 5 stars review

Great fridge

[This review was collected as part of a promotion.] Very nice fridge. Spacious and I love the ice maker, so convenient.

Review from Samsung US
Helpful?13FU56QLVACR13577401830
Aug 8, 2026
Reviewer name: Meorme
4 out of 5 stars
4 out of 5 stars review

Good product

Good product. Works well and it cools down quickly. Ice maker area is on the smaller side but works just fine.

Review from Samsung US
Helpful?13FU56QLVACR13577401830
Aug 11, 2026
Reviewer name: Didntgetit
2 out of 5 stars
2 out of 5 stars review

Terrible ads, good features

+5 only for product, -10 for ads. Absolutely hate the ads. Otherwise, good. Installed ad blocker for ads

Review from Samsung US
Helpful?13FU56QLVACR13577401830
reply from Samsung

Hi there, We’re pleased the refrigerator has been a positive addition to your home, and your thoughts on the ads provide valuable insight into what matters most to our customers. We're grateful to have you as a valued member of the Samsung community. Geraldine Samsung Care

Aug 2, 2026
Reviewer name: ETforfridge
4 out of 5 stars
4 out of 5 stars review

Good

[This review was collected as part of a promotion.] Shelf space is ample but too deep. Hard to get things from the back.

Review from Samsung US
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Aug 3, 2026
Reviewer name: Nikki
5 out of 5 stars
5 out of 5 stars review

Great ice and space

[This review was collected as part of a promotion.] The space is amazing and we love the 3 kind of ice it has been wonderful

Review from Samsung US
Helpful?13FU56QLVACR13577401830
Jul 24, 2026
Reviewer name: Mike
5 out of 5 stars
5 out of 5 stars review

Greatest production

[This review was collected as part of a promotion.] Amazing filtration, crisp clean ice water and keeps vegetables fresher longer.

Review from Samsung US
Helpful?13FU56QLVACR13577401830