I ordered this from Sam's on Nov 12, 2023. today is 11/17/2023 and the tracking shows that it is still in Sparks nevada, I guess this is where it was picked up. This is not a product complaint, it is a service issue. I guess Sam's doesn't care about you once they get their money.

I just got this today and thought the rotisserie accessories were missing. Luckily, I had an epiphany and checked the outside of the foam inserts. There they were, snug as a bug in a rug. Perhaps they should put a little sticker at the top , indicating where they are hiding. I have preheated the oven to burn off the chemical smell...and yes, it's stinky.

Purchased from Sam's and did not receive the grill plate or grill handle. Emailed Empower Customer Service and they responded my version didn't come with these items. When I responded to ask why, they never responded. Also, this unit gets extremely hot, all over. Be careful.

We really like this air fryer. I meal prep every Sunday for lunches for the week, and this has helped cut my time in half. I make chicken tenderloins, sweet potato cubes, burritos, chicken quesadillas, steak bites, red potato cubes, and the list goes on. It is a bit large for the counter, and the doors are self closing, which can be a pain, but once you have the hang of it, it's fine.

It says is stainless steel got rusty in a few months of use with proper care. Dissapointed.

I’ve had one of these for a while but the dial selection went out pretty quickly. As you turn the dial it just skips randomly.

So far it does everything great. Hope it lasts. My last countertop oven (Wolfgang Puck) lasted 7 years using at least 4 times a week

Make sure you have room on both sides of your counter when you open the doors I would rather have the door open from the front down

Don't waste your money! 5 Minutes for a piece of toast, are you kidding me! Then it uses more power to cool down. Oh heck no, not for this chef!

We have had this product for over a year and we love it. Its petfect for the two of us and can cook a hearty meal for 4 people easy.