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Customer reviews for GhostBed Medium Hybrid Mattress and Adjustable Base Set for
GhostBed Medium Hybrid Mattress and Adjustable Base Set
4.5 out of 5 stars
stars
918 ratings896 reviews
  1. 5 stars76% (699)
  2. 4 stars12% (106)
  3. 3 stars5% (48)
  4. 2 stars3% (27)
  5. 1 star4% (38)
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Showing 261-270 of 896 reviews
Jun 24, 2023
Reviewer name: Shawn D A.
5 out of 5 stars
5 out of 5 stars review

Very Heavy/Sturdy. Easy Setup

This was very easy to set up and it is very sturdy. The remote functions are very easy to use. However just remember to have help when moving to wherever you are setting this up as it is very heavy!I'm a 285lb guy and consider myself pretty strong and this was a chore to move around while in the box. I wouldn't move this around too much after setup as there are lots of wires underneath and the bed does fold up so it would be awkward. However I would recommend this as a cheaper alternative to tempurpedic and it does the same exact thing.

Review from GhostBed
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Nov 30, 2020
Reviewer name: Vishakha J.
5 out of 5 stars
5 out of 5 stars review

Amazing bed!

Its an amazing bed! Love the mattress, it is super comfortable! The bases are nicely synced. I love the customer service, they were very prompt in helping me with the motor of one of the bases. Fast and reliable service, would definitrly recommend this!

Review from GhostBed
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Aug 25, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

I highly recommend this bed!

I highly recommend this bed! My husband and I went with the 3D Matrix mattresses and couldn't be happier. While this bed is an investment, it is well worth it. We originally started shopping for an adjustable base bed to help with my husband's snoring. We are almost a week in and our nights have been snore free! As an added bonus, the comfort of this bed has made my sleep even better. I definitely feel younger in the morning! We did have some delay with delivery, but the quality of the product definitely out weighs the inconvenience we had with shipping - 5 star worthy!

Review from GhostBed
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Apr 18, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Awesome beds

We have two of your beds and we love them my wife has had eight back surgeries and is always in pain after sleep on the Ghost bed the first night the next day she said most of her pain was gone the beds are well worth what we paid for them she has been in pain for 27 years and will be for the rest of her life we love our beds so thank you

Review from GhostBed
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Nov 12, 2020
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Was expecting more

I bought the adjustable base combo and am currently a little over 60 days in to the trail and have already contacted CS for a remedy. So here goes... Delivery: Received the mattress two days before the base. Both are heavy, but with two people can be easily set up with no problems. Was able to sleep on the mattress the same night with no weird smell. Base: The instruction manual was easy to read and understand. Also describes all the functions and features. The included USB ports are nice, but charge super slow so I opted for my normal chargers for devices. It also slides, a lot! So make sure you also invest in the brackets to keep the base in place. The primary con for me in regard to base is that the anti-snore function worked for about two weeks and then stopped. Have to manually adjust to that setting. Further, the vibration patterns go all wonky every now and then. Mattress: I opted for original ghost bed, and height is a bit lower than my old mattress. The sides droop down when sitting on the edge, so it feels as if you'll slide right off when putting on shoes. The firmness is good, but my husband and I both wake with back pain that is typically worse than it was. That claim was my primary motivation for purchasing in the first place. Mattress needs to conform to base adjustment still as certain positions leave gaps between the base and mattress. Returns: you can return/replace the matress within the trial period. However, base purchases are final. If you choose to upgrade the matress, hen your trial is complete and you're stuck with the new one for better or worse. Customer service is excellent, however, I wanted another couple days to discuss whether to fully upgrade or just return the matress and go with a different brand. Was told than fine and made an appointment for a follow-up. That was mine days ago, with no emails or calls from the company since. This is not the first bed that I have purchased online, but now my advice is to go into a physical store and try any mattress that catches your eye or matches your criteria for a new bed. For the price, I want to be sure that a mattress will meet my needs and I'll not be stuck with a bed that promises one thing but doesn't deliver. I was hoping my experience would be much better.

Review from GhostBed
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Apr 19, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

We both like it very

We both like it very much. Especially the price. We checked out other beds, very similar in quality but with an outrageous asking price. Your bed has all the same features but with a fair price. Again we are both enjoying it very much. One problem.......it's very hard to get out of because we are enjoying it that much........lol Thanks again for a great product with a fair price.

Review from GhostBed
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Jul 22, 2025
Reviewer name: Shirley C.
5 out of 5 stars
5 out of 5 stars review

Love my new bed!!

So far, I love my new bed/Adjustable Base Combo Bundle. Having Ankylosing Spondylitis, it is hard for me to be comfortable. I have the 3D-Matrix mattress. Super easy for me to fall asleep in. I do wake up with stiffness in my back which is normal with AS. However, my pain goes away quickly after I'm up. I might say that my cat, Molly gives the new bed a definite paws up as she tries to take over my spot thinking I won't notice if I'm asleep. I may eventually purchase a memory foam topper but, we will see. I would definitely recommend Ghostbed to anyone on the fence about whether it is comfortable or not. I haven't had to call them about anything wrong so I can't answer to how they handle any issues. But, they are quick to get back with me if I message them. The white glove delivery is the way to go as I am disabled and l can't lift heavy things. Trust me, the mattress box and the base box are both heavy as far as I am concerned. Set-up was flawless and the delivery person was great!

Review from GhostBed
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Dec 10, 2020
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Love this Bed!!!

I am a side sleeper & I absolutely love this bed. No longer do I have any pain in the mornings especially on my hips and shoulders. And I never get tired of that cold feeling every time you get into bed. I definitely would recommend this bed to anyone.

Review from GhostBed
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Dec 11, 2020
Reviewer name: Beth W.
5 out of 5 stars
5 out of 5 stars review

Yes it was pricey, and

Yes it was pricey, and we had some delivery glitches by FedEx. The company was fantastic to deal with! Every interaction was amazing. We are coming from a Sleep Number; great bed but... This is THE MOST comfortable bed ever. I was a little concerned about being awakened by my husband adjusting his contols..nope can't hear them. I love this bed!

Review from GhostBed
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Mar 2, 2021
Reviewer name: Susan W.
5 out of 5 stars
5 out of 5 stars review

Great Bed Set

This bed is great!! I have not had any issues with it. So far so good!! About the only complaint that I have is it came in over days. Like I received mattresses then a couple days later base then my sheets didn’t show up until the next week so it would have been nice to get all at once.

Review from GhostBed
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