Ordered online because of all the great reviews. They definitely live up to it. The only thing was the shipping. They left it on the bottom of our stairs and one of the mattresses (twin xl) was wide open. Thankful when seen it when we did cause it poured rain within the hour. I get the fact that the bases and the mattress were heavy but at least let us know that they are at the bottom of the stairs. We have never had an adjustable base and we like it for relaxing watching tv and such. So far we haven’t used the “sleep” feature. The mattresses are cool feeling and seem a bit silky which makes the fitted sheet move a bit. But sleep wise we love it.

I was very hesitant to buy a bed in a box without having tried it out. I read all the reviews and decided to try it. I could not be more happy with it. No more backache or shoulder aches when I wake up and it is the most comfortable bed I’ve ever slept on, I have had an adjustable bed for years and will never have anything else.

We have been talking about getting an adjustable bed for awhile and now that I found out I am having surgery in my foot and need to elevate it this was the perfect time for this purchase.

I haven’t slept all night pain free until we got this bed. It’s only been 2 nights now so I’m a little hesitant to say this but I called my family the first morning to tell them. I also want to say that getting the bed shipped to my home was a HUGE hassle but they finally got it right.

Very comfortable and supportive. I love this bed. My back is feeling so much better with my new bed.

I like this bed very much. It's medium firm which turned out to be very comfortable. The base adjusts and that's nice because you can put on zero gravity.The massaging portion is kind of a joke. It uses some kind of weird air baffles that make a lot of noise and take forever to work.Good thing I wasn't too invested in the Massage.

The base has several preset adjustments that work very well, I do believe I'm getting into the positions that fit my body. The lights are a great ad for needing to get up in the middle of the night.

The mattress was incredibly comfortable! I don't understand how there are not a million reviews about how slippery the mattress is. We bought the set bc we needed the adjustable base, but every time the head is elevated, we slide down through the night, and the sheets come off. It was slightly better with a mattress pad on, but i removed it, thinking it was the problem. It only got worse without it. We have to remake the bed every day!

Samsclub.com needs to investigate why the warehouse is only shipping the mattress and not the adjustable base for this set. I ordered this set twice and each time I received just the mattress. I finally gave up and returned the 2nd mattress that was delivered to the Battle Creek MI store for a refund. While I was there I purchased a Serta hybrid mattress. It shouldn’t be that hard to get what you order.

worst thing I've ever bought . And the worst customer service department I've ever had to deal with .