Hello RedMike, Thanks so much for rating this refrigerator. We're very happy to know that you are satisfied with your product. We hope you'll enjoy all it has to offer. All the best. Mike@Haier

Hello there - we are so sorry that your refrigerator began leaking since the day you installed it and we also apologize for the delay on service. This sounds very discouraging and we can certainly understand your frustration. It is not something we would expect from this unit and it is certainly not the ownership experience we work toward. We appreciate your cooperation with our consumer relations team in scheduling a service appointment. We are confident that the technician will be able to accurately diagnose and repair your refrigerator. Reach out to us if you have any further questions or concerns; we are always happy to help out in any way that we can. Keep in touch, Kelsey@Haier

Hi there, Thanks for taking the time to write. Sorry to hear about the grinding noises you're hearing, we're sure this would be frustrating on top of your freezer not cooling properly. In this case, we'd recommend taking advantage of your warranty and reaching out to our service team, here: https://www.haierappliances.com/support/schedule-service If you'd like to view the details of your warranty, you can see page 22 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60796-2.PDF&_ga=2.233090398.118441094.1672163566-451689585.1670260872 We do hope this helps and that this is taken care of for you soon. All the best, Michael@Haier