Hey there, thank you for sharing your honest feedback. We're pleased to know your new refrigerator made a good fit, but we're sorry the temperatures are fluctuating more than expected. We know this must be frustrating and we're happy to help. The proper fresh food section temperature range is between 37 and 42 degrees Fahrenheit and the freezer should be between 0 and 7 degrees Fahrenheit. If this isn't accurate, we recommend taking advantage of your warranty and scheduling service with a certified Haier Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling Haier Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm We're confident our technician would be able to get you taken care of if needed. You can always let us know if you need anything else. Guy@Haier

Hello, We’re so sorry to hear that your new refrigerator is running too cold and freezing your fresh food, while simultaneously over-freezing your frozen food. We know how important it is to have the right temperatures in your fridge and freezer, and we want to help. We recommend taking a look at the article below for some things you can check on your own. https://products.geappliances.com/appliance/gea-support-search-content?contentId=20491 If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@Haier

Hello Sweet Tooth, Thanks so much for your awesome review of this amazing refrigerator. We're glad to hear how much you love this refrigerator! Thank you for trusting Haier to meet your needs. Stay well. Mike@Haier

We're sorry to hear that your refrigerator has stopped working twice. We want to help! A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.