Hello. While we’re thrilled to hear you’ve really liked this model, we regret that you’ve had trouble getting it to the desired temperature. We know a problem with temperature would be very concerning, and would like to help. After reviewing our system, we do see you have been in contact with us regarding this matter and have a service appointment now pending. We are confident the technician who assists you will be able to properly diagnose and repair the refrigerator. If you’d like to try any troubleshooting on the model in the meantime, we do have a troubleshooting section starting on page 19 of your manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-60796-2.PDF . Among other steps, to help maintain the right temperature you may want to limit how much the door is opened and ensure it seals properly, and make sure nothing is blocking the airflow in the interior. There is also additional information about the temperature dial on page 13, if you need to review that. We hope you have this issue resolved soon, so you can enjoy your refrigerator without further inconvenience. If you have any other concerns or questions, we are always happy to assist - best wishes! -Sarah@Haier

Hi TommyAC, Thank you so much for your awesome review of this amazing refrigerator. We're glad to hear that the space is more than enough for you! We hope you'll continue to enjoy all this refrigerator has to offer. Stay well. Mike@Haier

Hi there, Thanks for taking the time to leave a review for your fridge. Sorry to hear about the fresh food door not closing well, we can understand how that would be frustrating to deal with. If you've not done so already, take a look at this article to see if it helps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18947&_ga=2.25753789.1235681951.1665400807-2007410414.1665400807 With that, we're glad to know that your unit was able to serve you well during the hurricane. If you ever have questions or concerns about your unit in the future, know that we're happy to help. Best wishes, Michael@Haier