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12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start

I bought this model a few days ago and I was surprised it has remote start. Very nice feature!

NIce features

westinghouse.com

I bought this for my 5th wheel. Works as advertised. Kinda heavy and louder than expected

One of few with 50amp plug

I bought this Generator and very happy with the product

Great Generator

Have a problem from the beginning it will not run on propane

Problems right from the start

Just received and this is a nice generator. Easy assembly and easy to understand manual.

Very nice generator

Overall, it's a great machine.  The instructions could be a little more user-friendly.

Good Heavy Duty Machine for Around the House

I bought this 3 months ago and it has been a great generator

I bought 2 weeks ago for emergency use on a 2500sq foot home.

Great generator works like a champ

It runs well on natural gas and it included the hose for the connection.

Tri fuel generator

Needed a more powerful generator and this one has everything we need

Great features

Received this nice looking generator with everything you need on a generator including power to run everything you need. It wouldn’t start for me to even try it out. It a total of 3 weeks I called Westinghouse 5 times trying to talk to someone that could help me get it started. They have people answering just to take messages and forward it to correct department so they can call the customer. In 3 weeks I never received a call back from anyone. All I ever received was text showing me some trouble shooting tip to try. These tips were in the manual that came with the generator so I had already tried all of them. I bought it through Sam’s Club so I finally gave up on Westinghouse and called Sam’s. They are having the delivery service that delivered it come back out and pick it up and refund all my money. If I can’t trust the customer service and warranty department at Westinghouse I do not want their product. I never had a chance to test the generator but customer service and warranty departments are the worse. Because of all this I had to give them a rating if one.

Customer Service & Warranty Department rates Zero

Excellent generator so far! I unboxed unit immediately and prepped for operation. I built a 50amp cord to connect to my manual transfer switch. I ran it on propane with no load for about 30 minutes. I then slowly added load until I had my entire house connected. It runs everything in my 3000+ sqft home, including the AC. It bogged down when compressor kicked on, but immediately recovered. I turned on every light (allLED’s), tv’s, microwave, etc. I also have the refrigerator and a full size freezer. Everything worked perfectly as I ran entire house on generator for 45 mins. I did not try to dry clothes or use the electric oven, but I’m sure they wouldn’t be a problem if I’m conscience about using during a storm. I also test ran on natural gas without load and it ran perfectly. I plan on installing a soft start on my AC unit before running on NG with load. I only plan on using gasoline as a last resort, so I’m not going to put any gas in it unless I need to. This will prevent any “gumming” up or fuel issues while in storage.
Also, the hose did not come with everything I needed to connect to NG. I added a quick connect on to my existing NG line on the side of my home. I needed a 1/2” 45deg tapered  male  to 1/2” standard female adapter to complete the hose quick connect.

Member photos

NIce features

One of few with 50amp plug

Great Generator

Problems right from the start

Very nice generator

Good Heavy Duty Machine for Around the House

Great Generator

Great generator works like a champ

Tri fuel generator

Great features