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Customer reviews for 12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start for
12500/9500–Watt Westinghouse Tri Fuel Portable Generator With CO Sensor + Remote Electric Start
4.8 out of 5 stars
stars
11.2K ratings11.2K reviews
  1. 5 stars86% (9,704)
  2. 4 stars12% (1,345)
  3. 3 stars1% (115)
  4. 2 stars0% (29)
  5. 1 star1% (63)

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Showing 5,621-5,630 of 11,222 reviews
Mar 13, 2024
Reviewer name: Dan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful

Great value!

Helpful?1IZ4CWSGCEZZ13577366314
Feb 26, 2024
Reviewer name: IgorCh
2 out of 5 stars
2 out of 5 stars review

The plastic box that covers control panel is broke

My order in Sam's Club - Westinghouse WGen9500TFc 12500 Peak Watt Remote Electric Start Tri Fuel Portable Generator was delivered today. After this generator was unpacked, it turned out that the plastic box that covers the back side of the control electrical panel was broken into several pieces, and now the electrical part of the control panel has no protection. In all likelihood, this was due to poor assembly of the generator, as this plastic box was crushed by the electric stepping motor/electric generator. I have attached a photo which clearly shows that part of the electric generator is located in the place where this plastic box should be. This accident could not have happened during transportation since this plastic box is located inside the Portable Generator and cannot be accessed from the outside, and the electrical generator and electrical control panel are rigidly attached to the frame of the Portable Generator and cannot move. I would like them to replace it for me I'm giving it two stars, not one because I still don't know how it works.

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reply from Westinghouse

Hello, thank you for letting us know about your experience, we understand the disappointment of purchasing a unit and receiving it in one piece. I have passed your feedback to our product development and quality control teams to ensure that we are providing enough protection ensuring our units are built correct at the factory. We are genuinely sorry to hear about your experience and we will do our best to make things right. Please contact us at 1-855-944-3571 or support@wpowereq.com. We look forward to hearing from you! Zach - Westinghouse

Jul 28, 2025
Reviewer name: R. G. L.
5 out of 5 stars
5 out of 5 stars review

We are very excited to have our generator.

We just received our new generator this afternoon. We have a friend who is going to help us with it. He has lots of experience. Ours was bought & shipped very quickly. We will have a great time learning about & using our generator. Thank you very much.

Review from westinghouse.com
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Dec 6, 2023
Reviewer name: SteveO123
5 out of 5 stars
5 out of 5 stars review

Awesome

Arived 2 days after purchase. Easy setup. Added gasloline, pluged in the battery and started right up. Tried the pull start, same easy start. Haven't hooked up the LP or Natural Gas yet but feel it will preform well with these fuels too. Looking for several years of use.

Review from westinghouse.com
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Dec 17, 2025
Reviewer name: Klaws
5 out of 5 stars
5 out of 5 stars review

So far so good!

Got a great deal and look forward to hooking it up.

Review from westinghouse.com
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Dec 16, 2025
Reviewer name: Rob4938473992718927
3 out of 5 stars
3 out of 5 stars review

Haven't used it yet

Haven't used it yet- easy to setup. Will update when I try it out

Review from westinghouse.com
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reply from eComm

Hi, Thank you for your purchase and for sharing your feedback! We’re glad to hear the setup process was smooth. We look forward to hearing your thoughts once you’ve had a chance to put it to use. In the meantime, if you have any questions or need assistance, please don’t hesitate to contact our support team atsupport@wpowereq.com or 1-855-944-3571. Thanks, Sydney, Westinghouse

Dec 19, 2025
Reviewer name: Robert1239
3 out of 5 stars
3 out of 5 stars review

Generator

Just got it yesterday haven't used it yet power hasn't gone out yet

Review from westinghouse.com
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reply from eComm

Hello, Thank you for your initial review! We look forward to hearing your thoughts once you have had a chance to fully utilize the WGen9500TFc! If there is anything we can do to help, please let us know at 1-855-944-3571 or support@wpowereq.com. Thanks, Sydney, Westinghouse

Dec 7, 2025
Reviewer name: Mesmtiger
4 out of 5 stars
4 out of 5 stars review

Nice unit

Set up was easy. Excited to use this new generator.

Review from westinghouse.com
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Dec 10, 2025
Reviewer name: Mike from Texas1231234
4 out of 5 stars
4 out of 5 stars review

Sturdy Generator

I received the generator today. Easy assembly. Haven't used by easy assembly.

Review from westinghouse.com
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Oct 26, 2025
Reviewer name: PLD49
5 out of 5 stars
5 out of 5 stars review

like the many features

Haven't started the unit yet, but I like the many features. Should run my whole house when needed.

Review from westinghouse.com
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