Battery was already hooked up. It was dead and won’t charge. Battery Charger that’s supposed to be included is missing. I can pull start the unit. Will be calling for help to see what support will be provided.

I bought this in June. It was easy to use and has a lot of great features. It was a little louder than I thought but compared to many I hear in the neighborhood it is still quieter. Great for the price.

great generator, starts & runs great.. was super easy to set-up and get going.. had a little bit of shipping damage and customer service was easy to work with and got the replacement parts shipped out right away.

I purchased the generator in Oct. 2022. I have not used to date as we had no bad weather in 2022/2023. I have heard and viewed reviews and I am sure I will be satisfied with my purchase.

Very happy with my purchase. Powerful enough to run my large home. Only complaint are the wheels. Would have preferred something a little better than plastic.

Purchased for emergency use when power goes out. WGgen9500 ran everything I needed to run to stay warm and comfortable. Used in a recent ice storm where our power was out for 5 days.

I bought this generator a little over a month ago mainly to cover my electrical needs during the hurricane season and I have found that it is used for many more things such as camping. It is a very efficient product and very easy to use.

Was looking for a generator that was able to power multiple house items and simple to use. This fit the bill. Check out YouTube for more reviews and videos.

After Hurricane Beryl and being without power for 4 days, I made the decision to not let that happen to my family again. All set up and working like a charm now.

Received this unit last week and it was easy to set up and prepare for use. I hope I never need it in an emergency, but if I do, I will be prepared. Plan to run it enough to break-in the engine and have it ready to go.